Hospitality SaaS Customer Success – Hybrid London + Equity

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Company: Opto Talent
Apply for the Hospitality SaaS Customer Success – Hybrid London + Equity
Location: London
Job Description:

Opto Talent is seeking a Customer Success Manager to join their team in London. In this hybrid role, you will develop strategies to enhance customer retention and satisfaction while supporting onboarding processes. You will work closely with the sales team to identify upsell opportunities and serve as a point of escalation for client concerns. Approximately 2-4 years of experience in delivering Hospitality SaaS targets is required along with a calm and measured approach to customer service. Competitive salary plus bonus offered.#J-18808-Ljbffr…

Posted: May 12th, 2026