Credit Controller
Application Deadline: 22 May 2026
Department: Finance
Employment Type: Permanent
Location: Glasgow
Description
AAB is a leading professional services firm operating across the UK, Ireland, and the USA. We specialise in the mid‑market, supporting individuals, family businesses, and organisations with a full suite of services including audit, tax, corporate finance, payroll, people consultancy, and wealth management. With 1,000+ team members, we deliver expert support to clients all over the world.
Our people are at the heart of everything we do. We succeed together as one team, building strong client relationships through passion, empathy, and straightforward advice. That’s what makes AAB different. We invest in brilliant talent across every area of the business, offering tailored training, professional qualifications, and continuous support to help you grow.
Your growth matters to us. We’ll give you the tools, encouragement, and opportunities to lead, learn, and make an impact. Guided by our six core values, we foster a culture where collaboration, trust, and enthusiasm thrive.
ROLE PURPOSE
Key duties & responsibilities:
- Take ownership of all cash collection activities via telephone, email and letter
- Chase payments in a proactive and professional manner
- Prioritise calls to maximise collection on largest and oldest debts
- Maintain diary with next step actions
- Liaise with clients to resolve disputes and negotiate payment plans as appropriate
- Build relationships with Business Units to ensure queries are resolved promptly and accounts placed on hold in line with company policy
- Maintain up to date contact details and accurate records of communications with clients
Experience & qualifications
- The role requires a commercially minded individual who has an enthusiastic and professional approach to cash collection.
- Proven experience in a credit control role (service sector experience desirable)
- The ability to manage a large and varied debtor ledger
- Excellent time management, organisational skills and the ability to self-manage
- Strong interpersonal and communications skills both written and verbal
- Proficient in the use of IT systems including Excel
- Experience of the legal system advantageous
WHAT AAB OFFER
We want you to feel supported inside and outside of work. That’s why we offer a benefits package designed for your wellbeing, lifestyle, and career.
Time Off & Family Support
- Annual leave (plus public holidays), with the option to buy or carry over leave
- Enhanced parental leave (maternity, paternity, adoption)
- Paid volunteering day to support causes that matter to you
Health & Wellbeing
- Private Medical Insurance (PMI) for you and the option to cover family members
- Employee Assistance Programme (EAP) for 24/7 mental health and wellbeing support
- Death in Service benefit
Financial Security
- Competitive pension scheme
- Life assurance policies to support you and your family
Flexible & Agile Working
- Hybrid working model
- Agile working culture that supports flexible hours and smarter working
- Modern office spaces designed for collaboration, focus, and wellbeing
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