Work Area Manager – Night Shift

Work Area Manager – Night Shift

Salary £36,353 – £39,353 (dependent on experience). Night Shift allowance £906.12 per month pro rata. Potential 10% bonus, 25 days annual leave, generous pension scheme.

Full-time, permanent. Location: Bristol Mail Centre, Filton, Bristol, BS34 7ST.

Responsibilities

• Lead a dedicated team of full- and part‑time employees, holding regular one‑to‑one and team meetings; review area performance and plans daily.
• Champion health and safety initiatives, increase efficiency, and identify areas of improvement.
• Support the Shift Manager, ensuring high‑quality service to customers and meeting all operational targets.
• Manage sick absence, attendance, training, and development for the team; participate in continuous improvement programmes.
• Oversee 41 hours per week night shift, Monday to Friday; shift hours discussed at interview.

Qualifications & Experience

• Demonstrated leadership experience, evidence of managing teams and driving performance.
• Excellent communication, problem‑solving, and decision‑making skills.
• Ability to work under pressure, remain flexible, and adapt to changing circumstances.
• Commitment to diversity, inclusion, and fostering a supportive team environment.
• Resilience, positive attitude, and proactive communication under ambiguity.
• Experience in continuous improvement, cost reduction, and implementing new processes.
• Customer‑centric mindset, enhancing customer experience and meeting service goals.

Royal Mail Group is an equal‑opportunity employer and welcomes applicants from all backgrounds.

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