We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it's not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.
Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non‑profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics and are also proud to be a Disability Confident employer.
This is an opportunity to join a supportive team where your work plays a key role in delivering high‑quality services to our residents and communities.
If you’re looking for a role where you can make a real impact behind the scenes, we’d love to hear from you.
Roles and Responsibilities
- Be the first point of contact for customers, residents and partner agencies.
- Provide administrative support to the Supported Housing and Telecare teams.
- Respond to enquiries, resolve routine issues and support customer communications.
- Coordinate appointments, meetings and correspondence.
- Maintain accurate records and update housing management systems.
- Support with invoices, rent statements, service charge enquiries and ordering processes.
- Assist in collating data for reporting, monitoring and performance purposes.
- Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records).
- Manage key documentation such as tenancy agreements, contracts and reports.
- Work closely with internal teams, managing agents and external partners.
Qualifications
- Has experience working with customers or the general public.
- Is confident using Microsoft Office (Word, Excel, Outlook).
- Has strong organisational and administrative skills.
- Can manage multiple tasks and prioritise effectively.
- Takes a professional, customer-focused approach.
- Is flexible and able to respond to changing demands.
Benefits
- Starting salary of £26,276 per annum (full‑time equivalent pro‑rated for 18.5 hours per week).
- 27 days holiday (rising to 32 over 5 years’ service) plus bank holidays.
- Office base will be either our Bullgreen House office or our Wakefield office.
- 18.5 hours on average, 2‑week rota: week 1 Monday and Tuesday, week 2 Monday, Tuesday and Wednesday.
- Basic Criminal Disclosure will be carried out when a conditional offer is made.
We have an incredible opportunity to join us as a Supported Housing Administrator on a part-time basis and it’s not one to miss! This is a fantastic opportunity for someone who is organised, customer-focused and thrives in a varied administrative role where no two days are the same.
Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non‑profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: We are committed to having a diverse and inclusive workforce. We welcome applications from candidates with any of the nine protected characteristics and are also proud to be a Disability Confident employer.
This is an opportunity to join a supportive team where your work plays a key role in delivering high‑quality services to our residents and communities.
If you’re looking for a role where you can make a real impact behind the scenes, we’d love to hear from you.
Roles and Responsibilities
- Be the first point of contact for customers, residents and partner agencies.
- Provide administrative support to the Supported Housing and Telecare teams.
- Respond to enquiries, resolve routine issues and support customer communications.
- Coordinate appointments, meetings and correspondence.
- Maintain accurate records and update housing management systems.
- Support with invoices, rent statements, service charge enquiries and ordering processes.
- Assist in collating data for reporting, monitoring and performance purposes.
- Support compliance processes including health & safety documentation (e.g. gas, electric and fire safety records).
- Manage key documentation such as tenancy agreements, contracts and reports.
- Work closely with internal teams, managing agents and external partners.
Qualifications
- Has experience working with customers or the general public.
- Is confident using Microsoft Office (Word, Excel, Outlook).
- Has strong organisational and administrative skills.
- Can manage multiple tasks and prioritise effectively.
- Takes a professional, customer-focused approach.
- Is flexible and able to respond to changing demands.
Benefits
- Starting salary of £26,276 per annum (full‑time equivalent pro‑rated for 18.5 hours per week).
- 27 days holiday (rising to 32 over 5 years’ service) plus bank holidays.
- Office base will be either our Bullgreen House office or our Wakefield office.
- 18.5 hours on average, 2‑week rota: week 1 Monday and Tuesday, week 2 Monday, Tuesday and Wednesday.
- Basic Criminal Disclosure will be carried out when a conditional offer is made.
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