Head of Contact Centre Performance & Growth

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Company: Pearson Whiffin Recruitment Group
Apply for the Head of Contact Centre Performance & Growth
Location: Orpington
Job Description:

Pearson Whiffin Recruitment Group is seeking a strong operational leader in Orpington for a performance-driven role in a fast-paced contact center environment. The candidate will oversee UK-based and international teams, focusing on driving sales and customer retention. Responsibilities include leading teams, managing operations, and optimizing performance metrics. A bonus structure allows for an OTE of £70,000, along with 31 days holiday and incentives. The role requires hands-on coaching and a data-driven approach.#J-18808-Ljbffr…

Posted: May 12th, 2026