Reception Manager

Reception Manager

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At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As the friendly face of the 1023 guest bedrooms at Park Plaza Westminster Hotel, you will do more than just welcome our guests. As our Reception Manager you will be responsible to assist the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest.
As a Reception Manager you will receive:
Salary: Highly competitive plus incentive
Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
F&B discounts at our restaurants and bars (for your whole party)
Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
Two free meals per day including days off if you wish to come in!
Access to 40% of your pay before payday through Wagestream
Recommend a friend scheme - up to £750
Vitality at work scheme with great gym discounts & more
Ride to Work scheme & free cycling lessons
Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
Free dry cleaning for work uniform
Annual Staff parties and events
Company pension plan & award-winning training
We are looking for a Reception Manager who:
Has excellent detailed knowledge of Front Office operations
Ensures guests' needs are satisfactorily met
Plays a hands-on role leading by example, and taking opportunities to motivate, train and inspire the front office team members
Is proficient with Microsoft Office and excellent knowledge of Opera
Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
Has previous experience as a Duty Manager, Reception Manager or similar role in a hotel
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. xwzovoh
Park Plaza. Be part of it.