Assistant Restaurant Manager

ABOUT THE ROLE

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
As Assistant Restaurant Manager, you will support the Restaurant Manager in overseeing the day-to-day operations across our food and beverage outlets: Culfords Restaurant (including two private dining rooms 80 covers), the Speakeasy Bar, the Library and In-Apartment Dining

This is a hands-on role that requires leadership by example, a keen eye for detail, and a passion for impeccable service. You will be responsible for supporting a multi-skilled F&B team, ensuring seamless and personalised service delivery, and contributing to the training and development of the team.

A proactive and forward-thinking approach is essential. You will be expcted to take initiative in identifying opportunities for service enhancements, ensuring all resident requests and orders are followed up promptly and professionally, and supporting a culture of continuous improvement.

You will work closely with the Restaurant Manager and Head Chef to bring to life our unique culinary vision and deliver memorable dining experiences to our Residents and their guests.

ABOUT YOU
We are looking for someone who is enthusiastic, confident, and genuinely passionate about food, wine, and exceptional service. You should thrive in a luxury hospitality environment, have a strong floor presence, and enjoy leading from the front.
The ideal candidate will be proactive, detail-oriented, and demonstrate strong initiative. You will anticipate guest needs, follow up thoroughly, and constantly look for ways to enhance the resident experience.
You will ideally have experience in a similar role within a high-end restaurant or hotel and be eager to grow your leadership skills within a collaborative and inspiring team.

KEY RESPONSIBIITES
Support the Restaurant Manager in daily operations and deputise in their absence
Maintain the highest standards of service across all outlets
Take initiative to improve the guest experience and resolve service issues swiftly and effectively
Train and mentor F&B team members, to consistently deliver the highest level of service
Follow up diligently on all resident requests and in-apartment dining orders to ensure accuracy and satisfaction
Build meaningful relationships with Residents to understand and anticipate their preferences
Ensure compliance with Health & Safety and Hygiene regulations
Assist with rota planning and labour management to optimise staffing levels
Contribute to stock control, ordering, and supplier liaison
Drive resident engagement through personalised, thoughtful service

SKILLS
Leadership & Service Excellence
Experience supervising or leading a restaurant or F&B team
Calm, approachable and professional manner
Natural ability to engage with residents and team members alike
Proactive and forward-thinking with strong follow-up habits
Supportive of a strong, team-oriented culture
Detail-oriented with high standards of presentation and etiquette

Operational Knowledge
Solid knowledge of food and beverage operations in a high-end setting
Strong wine knowledge; WSET or sommelier training advantageous xwzovoh
Familiarity with EPOS and table management systems
Understanding of latest trends in luxury hospitality

Financial & Administrative
Understanding of cost control and basic budgeting principles
Ability to manage stock and ordering processes
Competent in Microsoft Office and hospitality software systems

QUALIFICATIONS & EXPEREINCE
Previous experience in a supervisory or assistant manager role in hospitality
Background in luxury hotels, private members clubs or fine dining preferred
Hospitality or restaurant management qualification desirable
Sommelier certification or WSET Level 2+ an advantage

THE BENEFITS
33 days Annual Leave
Life Insurance Cover
Annual Discretionary Bonus
Employee Assistance Platform, also offering a range of added benefits
Various Salary Sacrifice Schemes (C2W, Tech, Home, Car)
Enhanced Maternity, Adoption and Paternity Pay
Medicash
Long Service Awards
Meal on Shift
Recommend a Friend
Dry Cleaning
2 Paid Volunteer Leave days per year