Take the next step in your insurance career with a respected, established high street brokerage dedicated to outstanding client service. As a Claims Handler, you will be central to the claims journey, managing cases efficiently and empathetically while maintaining compliance with regulatory and internal standards.
Salary & Benefits:
- Attractive salary package
- Generous holiday allowance
- 1 day Hybrid option
- Employer pension contributions
- Private healthcare scheme
- Life insurance cover
- Complimentary annual eye examinations
- Friendly and supportive working culture with a strong team focus
About your next employer:
Become part of a long-standing insurance brokerage with a strong local reputation and a commitment to personalised customer service. This organisation offers a collaborative workplace, career development opportunities, and exposure to both commercial and personal lines insurance. Working within a trusted business embedded in the local community, you'll have the opportunity to develop your expertise in a client-led environment.
About you:
- Prior experience working as a Claims Handler, ideally within an insurance broker or insurer setting
- Solid understanding of the full claims lifecycle and core insurance principles
- Excellent organisational ability with strong attention to detail and accuracy
- Strong verbal and written communication skills with the ability to build rapport with clients and stakeholders
- Confident using Microsoft Office; familiarity with systems such as Acturis or Open GI is beneficial
- Customer-focused mindset with a professional and proactive approach to resolving queries
- Able to successfully complete all pre-employment screening, including criminal and credit checks
What you'll do:
- Handle a diverse caseload including motor, home, commercial, liability, and personal injury claims
- Manage claims from first notification through to final settlement, coordinating with insurers, clients, and loss adjusters
- Advise customers on policy cover, claims procedures, and loss prevention where appropriate
- Work closely with both internal departments and external partners to ensure timely claims resolution
- Recognise and escalate complex, sensitive, or high-value claims when required
- Maintain compliance with FCA requirements, company procedures, and industry best practice
- Assist with reporting requirements and manage customer enquiries in a professional manner
For more information on this opportunity, submit your application via the link provided or contact the VANRATH team for a confidential discussion today.
Follow VANRATH on LinkedIn for career insights, current vacancies, market updates, and industry news.
Skills:
Claims Insurance Broking Commercial Investigation.
Benefits:
Healthcare Life Insurance Hybrid.
WHJS1_NI
”, “datePosted”: “2026-05-12”, “hiringOrganization”: { “@type”: “Organization”, “name”: “VANRATH”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__430066457__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=936” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Belfast” } } }Take the next step in your insurance career with a respected, established high street brokerage dedicated to outstanding client service. As a Claims Handler, you will be central to the claims journey, managing cases efficiently and empathetically while maintaining compliance with regulatory and internal standards.
Salary & Benefits:
- Attractive salary package
- Generous holiday allowance
- 1 day Hybrid option
- Employer pension contributions
- Private healthcare scheme
- Life insurance cover
- Complimentary annual eye examinations
- Friendly and supportive working culture with a strong team focus
About your next employer:
Become part of a long-standing insurance brokerage with a strong local reputation and a commitment to personalised customer service. This organisation offers a collaborative workplace, career development opportunities, and exposure to both commercial and personal lines insurance. Working within a trusted business embedded in the local community, you’ll have the opportunity to develop your expertise in a client-led environment.
About you:
- Prior experience working as a Claims Handler, ideally within an insurance broker or insurer setting
- Solid understanding of the full claims lifecycle and core insurance principles
- Excellent organisational ability with strong attention to detail and accuracy
- Strong verbal and written communication skills with the ability to build rapport with clients and stakeholders
- Confident using Microsoft Office; familiarity with systems such as Acturis or Open GI is beneficial
- Customer-focused mindset with a professional and proactive approach to resolving queries
- Able to successfully complete all pre-employment screening, including criminal and credit checks
What you’ll do:
- Handle a diverse caseload including motor, home, commercial, liability, and personal injury claims
- Manage claims from first notification through to final settlement, coordinating with insurers, clients, and loss adjusters
- Advise customers on policy cover, claims procedures, and loss prevention where appropriate
- Work closely with both internal departments and external partners to ensure timely claims resolution
- Recognise and escalate complex, sensitive, or high-value claims when required
- Maintain compliance with FCA requirements, company procedures, and industry best practice
- Assist with reporting requirements and manage customer enquiries in a professional manner
For more information on this opportunity, submit your application via the link provided or contact the VANRATH team for a confidential discussion today.
Follow VANRATH on LinkedIn for career insights, current vacancies, market updates, and industry news.
Skills:Claims Insurance Broking Commercial Investigation.
Benefits:Healthcare Life Insurance Hybrid.
WHJS1_NI
…