Assistant Store Manager
Chelsea, London
£45,000 + Bonus
European premium fashion house, known for refined modern womenswear, the brand continues to build its presence within key fashion capitals, offering a contemporary retail environment that blends exceptional service with timeless style.
We are seeking an experienced and highly motivated Assistant Store Manager to support the leadership of our Chelsea boutique. This role is ideal for a passionate retail professional with a strong background in fashion retail, exceptional people leadership skills, and a genuine commitment to delivering an elevated client experience.
Candidate Profile
- Previous experience in an Assistant Manager or senior supervisory role within retail or premium brands
- Strong leadership and team development skills.
- Passion for fashion, styling, and client experience.
- Commercially driven with the ability to analyse performance and identify opportunities.
- Excellent communication and interpersonal skills.
- Highly organised with strong operational awareness.
- A proactive, hands-on approach with the ability to thrive in a fast-paced retail environment.
- Flexible to work weekends and peak trading periods.
Team Leadership & Development
- Lead, motivate, and develop a team of Sales Associates across all aspects of the bussiness
- Foster a positive, collaborative, and high-performing working environment.
- Support onboarding and integration of new team members.
- Deliver ongoing coaching through floor leadership, feedback, and performance reviews.
- Partner with the manager to implement continuous development and coaching team
- Ensure clear communication and effective information sharing across the team.
- Continuously review and optimise team organisation and operational efficiency.
Operations
- Apply and enforce all operational procedures and brand standards.
- Manage key back-of-house processes including returns, exchanges, after-sales services, and stock holds.
- Support inventory accuracy and ensure smooth daily boutique operations.
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