Product Owner / Technical Writer

# Product Owner / Technical WriterProductRemote / Hybrid – US, Canada, UK, and APACFull-TimeCompetitive salary + equity options## About the RoleOmmni is a fast-growing SaaS company powering the future of product data infrastructure for modern retailers and brands. Our platform helps teams centralise, enrich, automate, and distribute product information and inventory across all sales and commerce channels.We work with some of the most exciting retail names across fashion, lifestyle, and consumer brands—integrating with platforms like Shopify Plus, Netsuite, NewStore, PeopleVox, and more.## Why This Role MattersThis is our first hire in the Product team outside of the founding group—a pivotal role at a pivotal time.We’re scaling fast and need a Product Owner who thrives in ambiguity, excels at converting ideas into structured workflows, and can bridge the gap between Product, Engineering, and Customers. You’ll also own internal and customer-facing documentation, playing a dual role as our Technical Writer, ensuring clarity, consistency, and scale in how Ommni is communicated.This is a hands-on, high-impact role for someone who wants to help shape the core of a product-led business from the ground up.## Responsibilities## Product Ownership* Own and manage the product roadmap, working closely with the CEO and Engineering Team* Define, write, and maintain detailed product specs, epics, and user stories in tools like Linear or Jira* Run sprint planning, backlog grooming, and feature prioritisation sessions* Translate customer feedback, internal insights, and technical constraints into clear product decisions* Act as the bridge between customers, engineering, and GTM teams to ensure aligned execution## Technical Writing & Enablement* Build and maintain internal documentation, including architecture overviews, API usage guides, and workflows* Write customer-facing knowledge base articles, integration documentation, and release notes* Own and evolve our Documentation Centre as we scale* Work with the Customer Success and Sales teams to craft enablement material, diagrams, and onboarding guides## Requirements* Have 3–5+ years in a Product Owner, Product Manager, or Technical Writer role in a SaaS, commerce or B2B tech environment* Are a strong writer and communicator who can convert technical detail into clear instructions* Understand APIs, integrations, data structures, and workflow automation (or are keen to learn fast)* Can thrive in a startup—low process, high speed, lots of autonomy* Love collaborating across time zones and cultures—our customers and partners are global* Have experience in eCommerce, retail tech, ERP systems, or PIM (a big plus)* Are curious, confident, and not afraid to ask “why”* Can juggle long-term roadmap thinking with immediate execution needs## Ready to Apply?Submit your application and join our team#J-18808-Ljbffr…