We are looking for a proactive and customer-focused PRS Lettings Officer to join our housing team. In this role, you will support the effective delivery of Private Rented Sector (PRS) lettings services, helping individuals and families access suitable accommodation while building strong relationships with landlords, agents, and partner organisations.You will play a key role in sourcing and managing PRS accommodation, supporting tenancy sustainment, and ensuring a high standard of service for both tenants and landlords.
Key Responsibilities- Source and secure suitable PRS accommodation for applicants in housing need.
- Build and maintain strong working relationships with private landlords and letting agents.
- Conduct property inspections to ensure accommodation meets required standards and legislation.
- Negotiate tenancy terms and rental agreements with landlords and agents.
- Support applicants through the lettings process, including sign-ups and move-ins.
- Provide advice and guidance to tenants on tenancy responsibilities and sustainment.
- Maintain accurate records and update housing management systems.
- Liaise with internal departments and external agencies to deliver effective housing solutions.
- Monitor tenancy outcomes and respond promptly to tenancy-related issues.
- Ensure all work is carried out in line with housing legislation, safeguarding requirements, and organisational policies.
About YouTo be successful in this role, you will have:
- Experience working within housing, lettings, homelessness prevention, or the private rented sector.
- Knowledge of PRS legislation, housing regulations, and tenancy management.
- Excellent communication and negotiation skills.
- Strong organisational skills with the ability to manage a varied caseload.
- The ability to build positive relationships with landlords, tenants, and stakeholders.
- A customer-focused and solution-driven approach.
If you have the relevant skills then please apply today!