We are seeking an experienced, hands-on IT Infrastructure Manager to lead and develop our client's IT Services Infrastructure Team. This is a key leadership role responsible for ensuring the reliability, security, and performance of a large, multi-site education provider's IT environment.
What you will be doing: -
- Lead, mentor, and line-manage the Infrastructure Team, driving high performance and professional growth.
- Oversee day-to-day operations across servers, networks, firewalls, telephony, cloud services, and backups.
- Shape and deliver the organisation's infrastructure architecture and long-term technical strategy.
- Act as a senior escalation point for complex technical issues and major incidents.
- Ensure compliance with IT policies, Cyber Essentials, Security Standards, and Best Practice.
- Collaborate across IT Services to prioritise workloads, improve processes, and deliver innovative solutions.
- Lead the design, implementation, and documentation of new systems and infrastructure projects.
- Support disaster recovery planning and ensure robust resilience measures are in place.
- Stay ahead of emerging technologies and drive continuous improvement across systems and services.
- Travel between sites as required (full UK driving licence held for at least 2 years, with a maximum of six (6) points).
What you will bring to the table: -
- Strong experience in IT Operations, Infrastructure Design, and Project Delivery.
- Expertise across Microsoft 365, Azure, Windows Server, Networking, MS Identity Technologies, Microsoft Endpoint Deployment Management technologies and Security technologies.
- You will be able to demonstrate the ability to troubleshoot complex issues and communicate clearly with technical and non-technical users.
- Experience managing teams, suppliers, and third-party support partners.
- Knowledge of data protection, cyber security best practice, and ITIL principles.
- Experience in an education environment is an advantage but is not essential.
- Excellent communication, leadership, and interpersonal skills.
The role comes with an excellent benefits package which includes a great holiday allowance, an exceptionally good pension, a massive range of retail discounts and ongoing professional development and training opportunities.
Please note, to be considered for this role you MUST have the Right to Work long-term in the UK without Company Sponsorship. You will also live within a commutable distance of Exeter, Devon, or you will be in a position to relocate to the area.
Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.