Business Analyst

Business Analyst / Product Owner

Location: Osterley, United Kingdom

Employment Type: 6 to 12 month contract (renewable)

Workplace Type: 5 days a week onsite

We are looking for an experienced Business Analyst / Product Owner to join a fast-paced digital delivery environment operating within embedded cross-functional squads. The successful candidate will play a key role in shaping customer experiences, translating business requirements into actionable technical deliverables, and driving value through data-informed decision making.

The ideal candidate will have strong experience working within a SAFe Agile framework and collaborating closely with engineering, design, delivery, and business stakeholders. Experience within broadband, media, mobile, telecommunications, or e-commerce environments is highly desirable.

Key responsibilities include:

• Working as part of embedded Agile squads to support end-to-end product delivery
• Collaborating with stakeholders to understand business objectives and customer needs
• Defining, analysing, and optimising complex customer and user journeys
• Using data and insights to support decision making and prioritisation
• Translating business requirements into clear, structured technical backlogs and user stories
• Supporting prioritisation and backlog refinement activities within Agile ceremonies
• Ensuring alignment between business goals, customer outcomes, and technical delivery
• Working closely with development teams to clarify requirements and support successful implementation
• Contributing to continuous improvement within Agile delivery processes

The successful candidate will demonstrate strong analytical thinking, stakeholder management, communication, and problem-solving skills, alongside the ability to operate effectively within complex digital ecosystems.