DUA Technician

Company: Edenbrook

Location: London

Posted: May 14th, 2026

MAIN RESPONSIBILITIES & DUTIES


• Drafting endorsements and renewal slips

• Liaising with internal teams to gather and confirm slip and endorsement requirements

• Drafting and submitting endorsements and slips via DCOM

• Submitting endorsements and slips to Xchanging

• Independently investigating and resolving Xchanging queries

• Communicating with Coverholders and managing agents

• Monitoring the performance of delegated authority arrangements

• Checking and processing written, paid and claims bordereaux within our bordereaux management solution, Intrali, and sending to managing agents

• Checking, processing, and submitting settlement bordereaux to Xchanging

• Supporting the wider team with ad hoc requests and assisting with Coverholder onboarding activity

• Assisting with periodic due diligence reviews of Coverholders and delegated claims administrators

• Supporting the Broking Teams with Monthly performance reporting, alongside data relevant to renewals and other ad-hoc requests

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