{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Head of Technical Program Management”, “description”: “
Summary
As a Head of Data and AI Delivery you have overall accountability for the technical delivery and execution of product and programme solutions within the Data and AI team at M&S. You will lead highly visible and complex programmes of work and act as an equal partner with Data Technology, Data Product and senior business leaders to deliver value and define, execute and land strategic outcomes while ensuring delivery remains smooth and efficient. This role works in the team that delivers data and AI solutions to the business, aligned to strategic objectives, through our core data platform, BEAM.
Who you are
- Extensive experience and responsibility of product and programme delivery, combining business knowledge with technical expertise to drive innovation, foster relationships and promote an ‘own it and get it done’ attitude.
- Excellent financial and commercial acumen including experience managing large budgets.
- Awareness of emerging Data and AI industry trends and the ability to interface with senior stakeholders / peer groups to understand their applicability to M&S.
- Excellent interpersonal skills, proactive can do attitude and ability to set the standards for communicating effectively with both technical and non‑technical individuals including director level.
- Experience working in retail – ideal, not mandatory.
What you will do
- Drive, own and deliver highly complex and multi‑disciplinary Data and AI initiatives, collaborating with business stakeholders and D&T peers.
- End‑to‑End Program Delivery: Ensure the successful delivery of all technical data programs from initiation through to completion, managing timelines, budgets, resources and quality to meet or exceed expectations.
- Develop and foster trusted relationships with stakeholders across business areas, using deep and relevant technology and data and AI experience to simplify complex technology issues and ensure successful delivery of outcomes through innovation and thought leadership, in line with SLAs.
- Accountable for the data and AI budget and driving value for money in the smartest, most efficient way.
- Anticipate problems using specialist knowledge and put processes in place to improve capability and effectiveness.
Benefits
- After completing your probationary period, you’ll receive a 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve personal objectives and overall business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to teams with tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via the M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to 24/7 Virtual GP and PAM Assist.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Company: Marks & Spencer Plc
Location: City of Westminster
Job Description:
Summary
As a Head of Data and AI Delivery you have overall accountability for the technical delivery and execution of product and programme solutions within the Data and AI team at M&S. You will lead highly visible and complex programmes of work and act as an equal partner with Data Technology, Data Product and senior business leaders to deliver value and define, execute and land strategic outcomes while ensuring delivery remains smooth and efficient. This role works in the team that delivers data and AI solutions to the business, aligned to strategic objectives, through our core data platform, BEAM.
Who you are
- Extensive experience and responsibility of product and programme delivery, combining business knowledge with technical expertise to drive innovation, foster relationships and promote an ‘own it and get it done’ attitude.
- Excellent financial and commercial acumen including experience managing large budgets.
- Awareness of emerging Data and AI industry trends and the ability to interface with senior stakeholders / peer groups to understand their applicability to M&S.
- Excellent interpersonal skills, proactive can do attitude and ability to set the standards for communicating effectively with both technical and non‑technical individuals including director level.
- Experience working in retail – ideal, not mandatory.
What you will do
- Drive, own and deliver highly complex and multi‑disciplinary Data and AI initiatives, collaborating with business stakeholders and D&T peers.
- End‑to‑End Program Delivery: Ensure the successful delivery of all technical data programs from initiation through to completion, managing timelines, budgets, resources and quality to meet or exceed expectations.
- Develop and foster trusted relationships with stakeholders across business areas, using deep and relevant technology and data and AI experience to simplify complex technology issues and ensure successful delivery of outcomes through innovation and thought leadership, in line with SLAs.
- Accountable for the data and AI budget and driving value for money in the smartest, most efficient way.
- Anticipate problems using specialist knowledge and put processes in place to improve capability and effectiveness.
Benefits
- After completing your probationary period, you’ll receive a 20% colleague discount across all M&S products and many third‑party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve personal objectives and overall business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to teams with tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via the M&S Choices portal to maximise your financial and personal wellbeing.
- Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including access to 24/7 Virtual GP and PAM Assist.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
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Posted: May 14th, 2026