GBS Technology and ERP Transformation -Consultant/ Senior Consultant

YOUR ROLE

As a Consultant/Senior Consultant, you will play a pivotal role in guiding global organizations through adoption, optimization, and innovation of Shared Services models, with a strong emphasis on ERP platform implementation and AI-driven process transformation. You will partner with clients to assess current capabilities, design future‑state operating models, and deliver scalable, intelligent solutions that drive operational excellence across finance, HR, supply chain, and other enterprise functions.

Responsibilites

• Supporting ERP transformation and adoption initiatives within Global Business Services (GBS) frameworks.
• Driving business readiness and adoption activities across large-scale ERP implementations (SAP, Oracle, Workday).
• Leveraging digital adoption platforms and AI tools to optimize user experience and engagement.
• Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption.
• Developing user‑centric training, enablement models, and performance support to enhance system utilization.
• Managing iterative rollouts, pilot programs, and phased adoption plans to deliver sustained behavioural change.
• Ensuring strong program governance and risk management throughout the transformation journey.
• Collaborating with cross‑functional teams to align technical capabilities with business objectives.

YOUR PROFILE

• Strong understanding of ERP platforms (SAP, Oracle, Workday) and their integration within GBS frameworks.
• Ability to translate technical capabilities into clear business value.
• Experience with digital adoption platforms and enablement tools.
• Skilled in designing user‑focused training and support models.
• Proven ability to drive sustained behavioural change and system utilization.
• Familiarity with agile and hybrid delivery models for large‑scale implementations.
• Experience managing iterative rollouts and phased adoption strategies.
• Strong program governance and risk management capabilities.
• Excellent communication and stakeholder management skills, with the ability to lead business readiness and adoption activities.

Optional

• Currently working in consulting, and/or industry but having a consulting background.
• Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
• Experience of proposition building and delivery.

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