Senior Fraud Compliance Manager
The Senior Fraud Compliance Manager is a critical 2nd Line of Defence position responsible for independently challenging and advising the business on its 1st Line fraud risk management activities. This role ensures Monzo maintains robust controls, operates within regulatory and legislative requirements, and effectively manages its fraud exposure.
Key Responsibilities
- Act as an independent challenger to the 1st Line of Defence on the design, implementation, and effectiveness of fraud controls, policies, and procedures.
- Provide robust and practical advice on fraud risk management to ensure adherence to internal standards and external regulatory requirements.
- Develop and execute an annual assurance plan, conducting targeted reviews and deep‑dives into key fraud risk areas and control effectiveness.
- Monitor and report on the effectiveness of 1st Line remediation efforts following internal and external audit findings or regulatory issues.
- Maintain an up‑to‑date understanding of relevant fraud legislation, regulatory requirements, and industry standards, and provide expert advice on their impact, including PSD2, PSR, FCA rules, PCI DSS, AML/CTF legislation, and GDPR.
- Analyse complex fraud performance data, including loss rates, control effectiveness metrics, and emerging fraud trends to identify systemic weaknesses.
- Evaluate the performance and tuning of fraud detection rules, models, and systems, providing independent validation and recommendations for optimisation.
- Produce high‑quality, impactful reports for senior stakeholders outlining the current fraud risk profile, control gaps, and progress against strategic assurance objectives.
Qualifications and Experience
- Demonstrable experience in assessing fraud risks and recommending mitigating strategies.
- Excellent working knowledge of global/regional fraud legislation and regulatory expectations.
- Strong analytical skills with experience in analysing large datasets, interpreting fraud trends, and evaluating rule and model performance.
- Exceptional communication and stakeholder management skills, with the ability to articulate complex risks to technical and non‑technical audiences.
- Relevant professional certifications (e.g., ACAMS, ICA, CFE, Cifas Academy) are a plus.
Highly Advantageous Experience
- Experience in card fraud, especially within the acquiring (merchant services) side of the business.
- Previous experience in fraud investigation, providing a practical understanding of how fraud attempts are executed and mitigated.
- Previous experience using Looker, BigQuery, and SQL.
Interview Process
- Recruiter Call (30 minutes)
- Initial Call (30 minutes)
- Final stage: two role‑specific interviews and one behavioural interview
Benefits
- Salary £85,000 – £105,000 (depending on experience) plus incentive awards tied to performance
- Flexible working hours and remote work within the UK
- £1,000 annual learning budget for books, training courses and conferences
Equal Opportunity Statement
We’re an equal‑opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
#J-18808-Ljbffr”, “datePosted”: “2026-05-14”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Monzo”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__431720144__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Senior Fraud Compliance Manager
The Senior Fraud Compliance Manager is a critical 2nd Line of Defence position responsible for independently challenging and advising the business on its 1st Line fraud risk management activities. This role ensures Monzo maintains robust controls, operates within regulatory and legislative requirements, and effectively manages its fraud exposure.
Key Responsibilities
- Act as an independent challenger to the 1st Line of Defence on the design, implementation, and effectiveness of fraud controls, policies, and procedures.
- Provide robust and practical advice on fraud risk management to ensure adherence to internal standards and external regulatory requirements.
- Develop and execute an annual assurance plan, conducting targeted reviews and deep‑dives into key fraud risk areas and control effectiveness.
- Monitor and report on the effectiveness of 1st Line remediation efforts following internal and external audit findings or regulatory issues.
- Maintain an up‑to‑date understanding of relevant fraud legislation, regulatory requirements, and industry standards, and provide expert advice on their impact, including PSD2, PSR, FCA rules, PCI DSS, AML/CTF legislation, and GDPR.
- Analyse complex fraud performance data, including loss rates, control effectiveness metrics, and emerging fraud trends to identify systemic weaknesses.
- Evaluate the performance and tuning of fraud detection rules, models, and systems, providing independent validation and recommendations for optimisation.
- Produce high‑quality, impactful reports for senior stakeholders outlining the current fraud risk profile, control gaps, and progress against strategic assurance objectives.
Qualifications and Experience
- Demonstrable experience in assessing fraud risks and recommending mitigating strategies.
- Excellent working knowledge of global/regional fraud legislation and regulatory expectations.
- Strong analytical skills with experience in analysing large datasets, interpreting fraud trends, and evaluating rule and model performance.
- Exceptional communication and stakeholder management skills, with the ability to articulate complex risks to technical and non‑technical audiences.
- Relevant professional certifications (e.g., ACAMS, ICA, CFE, Cifas Academy) are a plus.
Highly Advantageous Experience
- Experience in card fraud, especially within the acquiring (merchant services) side of the business.
- Previous experience in fraud investigation, providing a practical understanding of how fraud attempts are executed and mitigated.
- Previous experience using Looker, BigQuery, and SQL.
Interview Process
- Recruiter Call (30 minutes)
- Initial Call (30 minutes)
- Final stage: two role‑specific interviews and one behavioural interview
Benefits
- Salary £85,000 – £105,000 (depending on experience) plus incentive awards tied to performance
- Flexible working hours and remote work within the UK
- £1,000 annual learning budget for books, training courses and conferences
Equal Opportunity Statement
We’re an equal‑opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.
#J-18808-Ljbffr…
