Project Manager – Digital Signage Installations

Project Manager – Digital Signage InstallationsNottingham -Hybrid (4 days office, 1 day WFH) | Full-time, Permanent | Mon-Fri, 9:00-17:30Salary: Flexible Dept on exp

We are looking for an experienced Project Manager to join a specialist team delivering large-scale digital signage installations for one of our most strategically important accounts. You will manage a broad portfolio of projects across the UK and EMEA, working closely with internal teams, clients, and third‑party partners.

Experience in digital signage is advantageous but not essential – we are particularly keen to hear from candidates with a background managing large‑scale technical rollouts, ideally within retail or a related sector.

What the role involves

• Managing digital signage projects from initial brief through to completion, on time and within budget
• Overseeing the full installation lifecycle –concept, implementation, hardware testing, and handover to third‑party support partners
• Coordinating large-scale technical rollouts across multiple sites simultaneously, maintaining quality and momentum throughout
• Producing and maintaining technical documentation throughout planning and support handover
• Liaising with the service desk to manage maintenance tickets and ensure SLA compliance
• Attending client meetings including monthly and quarterly business reviews, presenting service performance data
• Preparing reports and performance updates for internal and external stakeholders, working alongside account directors
• Leading problem management –conducting root cause analysis, implementing short‑term workarounds, and putting in place long‑term preventative solutions
• Identifying and driving continuous improvement opportunities across installation, content, and maintenance workflows
• Supporting the onboarding and training of new team members when required

What we are looking for

• Proven experience managing large-scale technical rollouts –ideally within retail, retail technology, or a closely related sector
• Familiarity with the complexities of multi‑site deployments including hardware, infrastructure, and third‑party coordination
• Experience working with or alongside technical teams –able to understand and communicate technical requirements clearly
• Confident leading multiple concurrent workstreams in a fast‑paced environment
• Highly organised with a methodical, proactive approach to delivery
• Strong communicator –comfortable engaging with internal teams, clients, and external partners at all levels
• Able to analyse reporting data and present findings and recommendations to clients
• Decisive and assured – able to make clear, confident decisions under pressure
• Familiar with technical documentation and service desk or SLA‑driven environments
• Experience with EPOS, digital signage, AV, network infrastructure, or similar retail technology is a strong advantage
• Comfortable with occasional UK and European travel (typically 1-4 times per year)

IDEAL BACKGROUND – YOU MAY HAVE WORKED IN:

• Retail technology or IT services
• Digital signage, AV, or managed services
• EPOS or payment systems deployment
• Network infrastructure rollouts
• Facilities or estate management technology
• Managed services for large retail or hospitality brands

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