General Manager

The Arts Club is one of Londons most prestigious private members clubs, offering exceptional hospitality, dining, and cultural experiences in the heart of Mayfair. We are currently seeking an experienced and passionate Brasserie General Manager to lead the day-to-day operation of our Brasserie and deliver outstanding service standards across the department.

Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
About the Role
As Brasserie General Manager, you will be responsible for overseeing the full operation of the Brasserie, ensuring exceptional guest experience, strong financial performance, and effective team leadership. You will work closely with senior leadership to drive operational excellence while maintaining the high standards expected within The Arts Club.
This is a hands-on leadership role suited to someone with strong hospitality experience, excellent people management skills, and a genuine passion for food, service, and member engagement.
Key Responsibilities
Oversee the daily operation of the Brasserie to ensure smooth and efficient service
Lead, motivate, and develop the Brasserie team
Manage recruitment, training, rotas, payroll, stock control, and ordering
Maintain exceptional guest and member experience standards
Monitor departmental performance and operational reporting
Ensure compliance with company procedures, health & safety, and licensing regulations
Drive team engagement, retention, and development through effective leadership
Work collaboratively with senior management and attend weekly operational meetings
Support revenue growth through service excellence and upselling initiatives
About You
We are looking for someone who:
Has previous experience in a senior restaurant or brasserie management role within luxury hospitality
Demonstrates strong leadership and operational management skills
Is highly organised, proactive, and commercially aware
Thrives in a fast-paced environment and remains calm under pressure
Has excellent communication and relationship-building abilities
Is passionate about delivering exceptional hospitality experiences
Leads by example with professionalism, integrity, and positivity

In return we offer fantastic rewards and benefits (T&Cs apply):
Private medical benefits via Medicash
Discount in over 800 retail outlets via Reward Gateway
Discounts on food & beverage in our restaurants and sister businesses
Discounts with Lanserhof at The Arts Club (Private Wellness Club and Clinic)
Enhanced sickness pay
Life assurance
Long Service Awards
An exciting range of learning and development programmes
Enhanced maternity pay
Uniform laundry service
Opportunities for promotion and continual progression
Complimentary meals while on shift
Employee assistance programme
Birthday day off
Eligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
Note:Recruitment agencies, we love what you do, but this time weve got it coveredso no need to call us. Thanks for understanding! xwzovoh
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