Job Description
Have you got what it takes to succeed The following information should be read carefully by all candidates.
JOB PURPOSE
Leading food quality standards & operations in GAIL’s. Ensuring exceptional quality across our food range & driving operational excellence,
ABOUT THE ROLE
- Lead the charge in elevating and protecting exceptional food quality across GAIL’s.
- Shape and maintain the standards, systems and processes that ensure consistency as we grow.
- Drive operational excellence through innovative ways of working and future-ready kitchen design.
- Ensure initiatives, standards and guidance are consistently executed across all bakeries.
- Act as the guardian of GAIL’s food craft—scaling quality without compromise.
- Play a key role in enhancing food operations to support sustainable growth and expand our impact.
- Develop and deploy clear training tools (How-To cards, videos and QA guides) that drive consistent bake execution.
- Deliver Train-the-Trainer programmes that build strong local capability and ownership of standards.
- Mentor bakery teams to consistently deliver high-quality products aligned to demand patterns.
- Provide expert guidance on proving, baking and finishing standards during testing, rollout and optimisation.
- Sign off bakery and kitchen readiness for all New Bakery Openings, landing standards right first time.
ARE YOU THE MISSING INGREDIENT
- Working with the launch team to streamline our current processes.
- Working with the property team as the go to team member in the food team. xwzovoh
- Assess the commercial impact of trials on a regular basis reporting on findings and next steps recommendations.
- Tenacious to see a problem through to permanent resolve
- Excellent communicator both verbally and written
- High level of attention to detail
- Committed to a job well done
- Excellent Excel & systems knowledge
- A love for food
BENEFITS BAKED IN
- Free food and drink when working
- 50% off food and drink when not working
- 33 days holiday (inclusive of bank holidays)
- Discounts and Savings from high-street retailers and restaurants
- 24 hour GP service
- Cycle to work scheme
- Maternity leave (enhanced)
- Electric car scheme
- Buy & Sell holiday
- Development programmes for you to RISE with GAIL’s