FM Operations Team Leader

Salary:39,862 - 41,771 per annum

Hours per week:37 hours

Interview date:Week commencing Monday 8 June 2026

We are looking for an experienced and confident Facilities Management professional who enjoys leading people, managing complex operations, and ensuring high standards across busy, public-facing environments.

This is an opportunity to join a forwardthinking local authority team responsible for some of Wiltshire Councils most important operational hubs. You will work with skilled colleagues and trusted partners to deliver modern, compliant, and customerfocused facilities services, while supporting the councils wider transformation agenda. The role offers genuine scope to develop professionally, influence service delivery, and work with varied stakeholders across the organisation in a highly visible leadership position, alongside access to learning, development, and the stability and benefits of public sector employment.

On a daytoday basis, you will lead and motivate a multidisciplinary FM operations team, oversee planned and reactive facilities services, and ensure buildings operate safely, efficiently, and in full compliance with health and safety and statutory requirements. You will monitor performance against KPIs, manage contractors and budgets, contribute to projects such as refurbishments and events, resolve complex facilities issues, and deputise for the FM Operations Manager when required.

You will need significant facilities management experience or a relevant qualification, proven people management capability, strong knowledge of compliance and building operations, excellent organisational and communication skills, and the ability to make sound decisions in a fastpaced environment.

If you are looking to take the next step in your FM leadership career and make a real impact on public services, we would welcome your application.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefitshere.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customerfacing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Jenny Richardson, Facilities Management Operations Manager Leader at Jen.Richardson@wiltshire.gov.uk

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read therole description and person specificationcarefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.