Deputy Terrace Manager

Candidate Profile

Deputy Terrace Manager – deliver refined hospitality, engage guests and build relationships, lead by example, shape team culture, develop bar team through training and coaching, support day‑to‑day terrace management and cover shifts.

Key Requirements

• Supervisory or managerial bar experience in a luxury establishment, London experience desired.
• Excellent beverage product knowledge.
• Excellent command of English; second language preferred.
• Immaculate grooming standards.
• Proven ability to motivate and develop a team.
• Comfortable with procedures such as performance reviews, recruitment and training.
• May require manual handling.

Benefits

Financial Wellbeing

• Competitive salary package
• Discretionary company sick pay
• Season ticket loan
• Enhanced pension scheme
• Life insurance
• Complimentary dry cleaning
• Safety shoes
• Retail discounts at Victoria, Westminster and Whitehall

Health & Wellness

• Complimentary meals on duty
• Cycle to work scheme
• Flu vaccinations
• Discounted chiropodist and massage treatments
• Substantiality initiates
• Social and sports activities
• EAP – Employee Assistance Programme

Career Growth & Personal Development

• Internal transfer and promotion opportunities
• Cross‑departmental exposure
• Partnered with industry‑leading training providers
• Internal learning gateway
• Free access to e‑learning platform offering job‑specific training and personal growth courses
• Subsidised professional qualifications and certified training programmes
• Financial incentives for referral scheme

Recognition & Social Initiatives

• Award programmes throughout the year with generous prizes
• Long service awards
• Preferential room rate at The Lanesborough for employee and family
• 50% discount on F&B and Club & Spa treatments
• Social events such as annual party, recognition celebrations, children’s Christmas party, departmental appreciation day, pub quiz, etc.
• Celebrations for birthdays, anniversaries, weddings, newborns
• Retirement parties
• Terms and conditions apply to all benefits

Eligibility

Applicants must be eligible to live and work in the UK; documentation required.

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