Job Description
Salary range: Grade 9 £42,060 – £43,680 (pro rata) p.a. plus fantastic benefits.
Contract: Permanent.
Hours of work: 18 hours per week.
Location: Croydon.
The role: Anti‑Social Behaviour Enforcement Officer.
Responsibilities
- Investigate reports of nuisance, harassment or anti‑social behaviour (ASB) referred by the Housing department and take appropriate enforcement action to prevent further escalation.
- Support residents and members of the public by directing them to the appropriate agencies for action on their complaints, including Housing Associations, Police and Legal representatives.
- Dealing effectively with members of the public, demonstrating excellent communication skills and a proven commitment to customer care.
- Maintain a good understanding of crime and ASB issues, with knowledge of relevant legislation.
- Take confident and timely action to secure an immediate impact on ASB situations.
- Build extensive liaison and partnership relationships with external and internal agencies.
- Utilise IT and ASB recording systems competently.
- Attend meetings across the Community Safety Team and assist with administrative duties, including minute taking.
- Work part‑time: two and a half days per week.
- Hold a full clean driving licence and access to a car to carry out duties.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Croydon Council”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432630479__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Job Description
Salary range: Grade 9 £42,060 – £43,680 (pro rata) p.a. plus fantastic benefits.
Contract: Permanent.
Hours of work: 18 hours per week.
Location: Croydon.
The role: Anti‑Social Behaviour Enforcement Officer.
Responsibilities
- Investigate reports of nuisance, harassment or anti‑social behaviour (ASB) referred by the Housing department and take appropriate enforcement action to prevent further escalation.
- Support residents and members of the public by directing them to the appropriate agencies for action on their complaints, including Housing Associations, Police and Legal representatives.
- Dealing effectively with members of the public, demonstrating excellent communication skills and a proven commitment to customer care.
- Maintain a good understanding of crime and ASB issues, with knowledge of relevant legislation.
- Take confident and timely action to secure an immediate impact on ASB situations.
- Build extensive liaison and partnership relationships with external and internal agencies.
- Utilise IT and ASB recording systems competently.
- Attend meetings across the Community Safety Team and assist with administrative duties, including minute taking.
- Work part‑time: two and a half days per week.
- Hold a full clean driving licence and access to a car to carry out duties.
Equal Opportunities Statement
Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The successful candidate will be subject to a DBS check, if the role requires one.
#J-18808-Ljbffr…