Design Manager, UK in London

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Job Description

Within the International Operating Model, the Atlanta-based restaurant design “Hub” defines Chick-fil-A's global design standards, guidelines and operational principles, then partners with each in-country “Division” on local application and execution.

In partnership with the Design Hub, this role will lead in-country division design partners and vendors in support of the development pipeline.

Job Responsibilities & Activities in support of the Restaurant Development pipeline:

  • Provide design expertise for all Chick-fil-A location types including standalone drive-thru, high street and mall locations
  • Ensure production of design deliverables produced by design partners including regional specifications adapted from the domestic performance standards
  • Partner with Hub Design Leads and kitchen design team on back of house operational layouts, seating & décor plans, overall brand standards and design principles
  • Clarify expectations for local Principal Designer and Design partners for restaurant design deliverable workflows and design guidelines
  • Participate in evaluation of regional design partners’ capabilities
  • Develop QA/QC process to drive accuracy of design deliverables and data points provided by design partners
  • Provide feedback loops back to Hub for key restaurant design metrics
  • Stay up to date with domestic US details, operational standards and design principles
  • Assist in development of new design adaptations as applicable
  • Provide regular updates, training, and evaluation of consultant design partners
  • Effective coordination with domestic US stakeholders and key operational requirements
  • Direct and train design partners on Chick-fil-A design requirements
  • Stay up to date on industry standards as well as advanced workflows and technologies that will provide Chick-fil-A with a competitive advantage
  • Partner with the Hub Program Lead to manage the relationship & performance reviews of regional design partners
  • Partner with programme lead on procurement of materials and suppliers

knowledge, capabilities and mindset:

  • Brand and restaurant design excellence with a preference for retail rollout
  • Effective interpersonal skills. Cultural and emotional intelligence to engage with various personalities
  • A hands on leader comfortable with personal accountability to become a reliable, trusted partner
  • Embrace change, while identifying opportunities to provide clear, informed direction
  • Curious and able to thrive in a collaborative, continuous-improvement environment where the focus is on what is right for the business, not who is right
  • Process oriented with the ability (and patience) to effectively train teams of various skill levels and understanding
  • Strong ability to work independently with wide latitude for unreviewed action & autonomous decision making
  • Champion the Chick-fil-A brand standards, principles and processes
  • Strong communication skills for distilling and sharing information (written and verbal)
  • A working understanding of Virtual Design and Construction (VDC) principles is
  • Experience in leading architectural design processes
  • Proven ability for coordination with multiple disciplines (Mechanical, Plumbing, Electrical, Structural, Kitchen, Fire) with an understanding of constructability
  • Functional familiarity with key Autodesk design delivery products: Revit, BIM360, AutoDesk Construction Cloud, as well as complimentary products such as Bluebeam, PowerPoint and Smartsheet

Minimum Years of Experience

8

Travel Requirements

Quarterly

Required Level Of Education

Bachelor's Degree

#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Energy Jobline ZR”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432640178__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }
Company: Energy Jobline ZR
Apply for the Design Manager, UK in London
Location: London
Job Description:

Job Description

Within the International Operating Model, the Atlanta-based restaurant design “Hub” defines Chick-fil-A’s global design standards, guidelines and operational principles, then partners with each in-country “Division” on local application and execution.

In partnership with the Design Hub, this role will lead in-country division design partners and vendors in support of the development pipeline.

Job Responsibilities & Activities in support of the Restaurant Development pipeline:

  • Provide design expertise for all Chick-fil-A location types including standalone drive-thru, high street and mall locations
  • Ensure production of design deliverables produced by design partners including regional specifications adapted from the domestic performance standards
  • Partner with Hub Design Leads and kitchen design team on back of house operational layouts, seating & décor plans, overall brand standards and design principles
  • Clarify expectations for local Principal Designer and Design partners for restaurant design deliverable workflows and design guidelines
  • Participate in evaluation of regional design partners’ capabilities
  • Develop QA/QC process to drive accuracy of design deliverables and data points provided by design partners
  • Provide feedback loops back to Hub for key restaurant design metrics
  • Stay up to date with domestic US details, operational standards and design principles
  • Assist in development of new design adaptations as applicable
  • Provide regular updates, training, and evaluation of consultant design partners
  • Effective coordination with domestic US stakeholders and key operational requirements
  • Direct and train design partners on Chick-fil-A design requirements
  • Stay up to date on industry standards as well as advanced workflows and technologies that will provide Chick-fil-A with a competitive advantage
  • Partner with the Hub Program Lead to manage the relationship & performance reviews of regional design partners
  • Partner with programme lead on procurement of materials and suppliers

knowledge, capabilities and mindset:

  • Brand and restaurant design excellence with a preference for retail rollout
  • Effective interpersonal skills. Cultural and emotional intelligence to engage with various personalities
  • A hands on leader comfortable with personal accountability to become a reliable, trusted partner
  • Embrace change, while identifying opportunities to provide clear, informed direction
  • Curious and able to thrive in a collaborative, continuous-improvement environment where the focus is on what is right for the business, not who is right
  • Process oriented with the ability (and patience) to effectively train teams of various skill levels and understanding
  • Strong ability to work independently with wide latitude for unreviewed action & autonomous decision making
  • Champion the Chick-fil-A brand standards, principles and processes
  • Strong communication skills for distilling and sharing information (written and verbal)
  • A working understanding of Virtual Design and Construction (VDC) principles is
  • Experience in leading architectural design processes
  • Proven ability for coordination with multiple disciplines (Mechanical, Plumbing, Electrical, Structural, Kitchen, Fire) with an understanding of constructability
  • Functional familiarity with key Autodesk design delivery products: Revit, BIM360, AutoDesk Construction Cloud, as well as complimentary products such as Bluebeam, PowerPoint and Smartsheet

Minimum Years of Experience

8

Travel Requirements

Quarterly

Required Level Of Education

Bachelor’s Degree

#J-18808-Ljbffr…

Posted: May 15th, 2026