Senior Service Desk Engineer – VIP SLA Leader

Zenzero is seeking a Senior Service Desk Engineer in Leeds to provide advanced support, manage technically complex tickets, and mentor the service desk team. The role involves ensuring compliance with KPIs and SLAs, along with fostering strong client relationships. Candidates must have over three years of MSP experience, knowledge of Microsoft tools, ITIL practices, and relevant certifications. This dynamic position offers opportunities for professional growth while ensuring high-quality service delivery.#J-18808-Ljbffr…