Service Engineer – Security

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Summary

You will contribute to the development, implementation, and maintenance of security solutions for our clients.

Responsibilities

  • Installing and configuring CCTV systems, including cameras, monitors, recording equipment, and network connections, based on client specifications and industry best practices.
  • Conducting routine maintenance to ensure CCTV systems are in optimal working condition, identifying and resolving hardware, software, or network issues promptly, and planning and executing system upgrades as needed.
  • Investigating and resolving CCTV system malfunctions through detailed fault finding and diagnostic processes, rectifying technical issues involving cameras, cables, monitors, power supplies, and network connections.
  • Working closely with clients to understand evolving security needs and recommending appropriate system upgrades or enhancements, collaborating with vendors and suppliers to source required components.
  • Maintaining accurate records of installed CCTV systems, including layout diagrams, system configurations, and maintenance schedules, and producing detailed reports regarding system performance, fault diagnosis, repairs, and upgrades.
  • Ensuring all installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR).
  • Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively, and responding promptly to client inquiries and service requests.

Qualifications

  • Solid experience in CCTV system installation, maintenance, and troubleshooting.
  • Proficiency in using industry‑standard CCTV equipment, software, and tools.
  • Strong knowledge of network protocols, IP addressing, LAN, and network cabling.
  • Familiarity with data protection regulations and privacy standards.
  • Excellent diagnostic and problem‑solving skills.
  • Strong attention to detail and ability to work independently.
  • Effective communication and interpersonal skills for collaborating with clients, vendors, and team members.

Benefits

  • Competitive & negotiable salary depending on experience.
  • 25 days holiday plus bank holidays.
  • Contributory company pension scheme.
  • Life Assurance.
  • Company van.
  • Company‑funded health cash plan.
  • Hours: 40 hours per week – Monday to Friday.

Please note: You will be required to undertake an enhanced DBS check as part of your job role at Hall & Kay.

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Company: Hall & Kay
Apply for the Service Engineer – Security
Location: Essex
Job Description:

Summary

You will contribute to the development, implementation, and maintenance of security solutions for our clients.

Responsibilities

  • Installing and configuring CCTV systems, including cameras, monitors, recording equipment, and network connections, based on client specifications and industry best practices.
  • Conducting routine maintenance to ensure CCTV systems are in optimal working condition, identifying and resolving hardware, software, or network issues promptly, and planning and executing system upgrades as needed.
  • Investigating and resolving CCTV system malfunctions through detailed fault finding and diagnostic processes, rectifying technical issues involving cameras, cables, monitors, power supplies, and network connections.
  • Working closely with clients to understand evolving security needs and recommending appropriate system upgrades or enhancements, collaborating with vendors and suppliers to source required components.
  • Maintaining accurate records of installed CCTV systems, including layout diagrams, system configurations, and maintenance schedules, and producing detailed reports regarding system performance, fault diagnosis, repairs, and upgrades.
  • Ensuring all installed CCTV systems comply with relevant industry regulations and standards, such as data protection and privacy laws in compliance with the General Data Protection Regulation (GDPR).
  • Providing exceptional customer service by offering guidance and support to clients in setting up and using CCTV systems effectively, and responding promptly to client inquiries and service requests.

Qualifications

  • Solid experience in CCTV system installation, maintenance, and troubleshooting.
  • Proficiency in using industry‑standard CCTV equipment, software, and tools.
  • Strong knowledge of network protocols, IP addressing, LAN, and network cabling.
  • Familiarity with data protection regulations and privacy standards.
  • Excellent diagnostic and problem‑solving skills.
  • Strong attention to detail and ability to work independently.
  • Effective communication and interpersonal skills for collaborating with clients, vendors, and team members.

Benefits

  • Competitive & negotiable salary depending on experience.
  • 25 days holiday plus bank holidays.
  • Contributory company pension scheme.
  • Life Assurance.
  • Company van.
  • Company‑funded health cash plan.
  • Hours: 40 hours per week – Monday to Friday.

Please note: You will be required to undertake an enhanced DBS check as part of your job role at Hall & Kay.

#J-18808-Ljbffr…

Posted: May 15th, 2026