Who We Are
YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk. Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi’s, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in-store performance. Our platform brings together task management, communication, learning and AI‑powered insights in one seamless solution designed specifically for deskless teams.
As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day.
Our culture combines the energy and ambition of a growing SaaS company with a collaborative, international culture. We work cross‑functionally, move quickly, and make a real impact on the future of frontline work.
What We Need
We’re looking for a Revenue Operations Engineer to own and evolve our go‑to‑market systems, with a primary focus on Salesforce architecture and administration.
This role sits at the core of our revenue engine. You will design, maintain, and continuously improve our Salesforce environment, ensuring it is scalable, reliable, and aligned with how our business operates across Sales, Marketing, and Customer Success.
Alongside Salesforce, you will take ownership of our broader GTM tech stack — driving tool adoption, enablement, and operational excellence across teams. Ideal for someone with strong Salesforce Admin experience (2–5 years) who seeks a broader Revenue Operations role in a high‑growth SaaS environment.
What You’ll Do
Salesforce Ownership & Architecture (Core Focus)
- Own the design, structure, and ongoing evolution of our Salesforce architecture
- Configure and maintain objects, fields, page layouts, validation rules, and flows
- Design scalable data models and processes across pipeline, renewals, and customer lifecycle
- Ensure best practices are followed to maintain data integrity and avoid technical debt
- Translate business requirements into robust, scalable Salesforce solutions
- Manage user access, roles, profiles, and permissions
GTM Systems Ownership
- Own and manage the broader GTM tech stack (e.g. HubSpot, Salesloft, Attention, intent tooling, and others)
- Ensure systems are well integrated, aligned, and support end‑to‑end GTM workflows
- Maintain system health, performance, and reliability
Automation, AI & Process Improvement
- Build and optimise automations across Salesforce and other tools to improve efficiency
- Identify opportunities to reduce manual work and streamline processes
- Continuously improve workflows across the revenue organisation
- Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows
- Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support
Tool Adoption & Enablement
- Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success
- Deliver training, documentation, and best practices
- Act as the primary point of contact for system‑related support and queries
Data Quality & Reporting
- Ensure high standards of data accuracy and consistency across systems
- Structure systems to enable clear, reliable reporting and forecasting
- Support the creation of dashboards and reporting frameworks for revenue teams
Change Management & Tool Rollout
- Lead the rollout of new tools, features, and system changes
- Manage communication, training, and adoption across stakeholdersEnsure smooth implementation of new processes and systems
Operational Support
- Support day‑to‑day operational needs across GTM teams
- Help manage incoming requests and prioritisation (e.g. ticketing/backlog)
- Partner with RevOps on broader initiatives and projects
What You Have
- 2–5 years of experience as a Salesforce Administrator or similar role
- Strong experience working in a B2B SaaS environment
- Proven experience designing and managing Salesforce architecture and data models
- Experience configuring Salesforce (Flows, objects, validation rules, automation)
- Exposure to broader GTM tools (e.g. HubSpot, Salesloft, Gong, 6sense) is a plus
- Strong understanding of Salesforce architecture, data models, and automation best practices
- Ability to translate business needs into scalable system solutions
- Strong analytical thinking and attention to detail
- Comfortable working with Google Sheets / Excel
- Comfortable using AI tools to improve productivity, analyse information, support documentation, and streamline operational workflows
- Strong problem‑solving skills and ability to manage multiple priorities
- Excellent communication and stakeholder management skills
What We Offer
- Hybrid working (2/3 days per week in Hammersmith office)
- 33 days annual leave (including bank holidays)
- Scottish Widow Pension scheme
- Vitality medical coverage – primary care, hospital care and additional mental health coverage
- Simplyhealth cash plan – includes dental and vision coverage
- Healthy Mind EAP
- Short Term and Long Term disability coverage
- Life Assurance
- Critical Illness coverage
- Enhanced parental leave
- Team events including weekly breakfast, gourmet lunches and lots of social events
- Weekly free online HIIT sessions and gym discounts
- Regular training and coaching to make you even better in your role
We are an equal‑opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “YOOBIC”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432644193__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Who We Are
YOOBIC is the leading AI powered frontline employee experience platform, helping retailers and hospitality brands empower the 80% of the global workforce that operates away from a desk. Trusted by 350+ global brands, including Home Bargains, ShopRite, Lidl, Levi’s, Ralph Lauren, Rituals, Krispy Kreme, and Pret A Manger, YOOBIC enables frontline teams to execute faster, learn smarter and deliver stronger in-store performance. Our platform brings together task management, communication, learning and AI‑powered insights in one seamless solution designed specifically for deskless teams.
As of today, YOOBIC supports millions of frontline employees worldwide by helping global brands transform how their teams operate every day.
Our culture combines the energy and ambition of a growing SaaS company with a collaborative, international culture. We work cross‑functionally, move quickly, and make a real impact on the future of frontline work.
What We Need
We’re looking for a Revenue Operations Engineer to own and evolve our go‑to‑market systems, with a primary focus on Salesforce architecture and administration.
This role sits at the core of our revenue engine. You will design, maintain, and continuously improve our Salesforce environment, ensuring it is scalable, reliable, and aligned with how our business operates across Sales, Marketing, and Customer Success.
Alongside Salesforce, you will take ownership of our broader GTM tech stack — driving tool adoption, enablement, and operational excellence across teams. Ideal for someone with strong Salesforce Admin experience (2–5 years) who seeks a broader Revenue Operations role in a high‑growth SaaS environment.
What You’ll Do
Salesforce Ownership & Architecture (Core Focus)
- Own the design, structure, and ongoing evolution of our Salesforce architecture
- Configure and maintain objects, fields, page layouts, validation rules, and flows
- Design scalable data models and processes across pipeline, renewals, and customer lifecycle
- Ensure best practices are followed to maintain data integrity and avoid technical debt
- Translate business requirements into robust, scalable Salesforce solutions
- Manage user access, roles, profiles, and permissions
GTM Systems Ownership
- Own and manage the broader GTM tech stack (e.g. HubSpot, Salesloft, Attention, intent tooling, and others)
- Ensure systems are well integrated, aligned, and support end‑to‑end GTM workflows
- Maintain system health, performance, and reliability
Automation, AI & Process Improvement
- Build and optimise automations across Salesforce and other tools to improve efficiency
- Identify opportunities to reduce manual work and streamline processes
- Continuously improve workflows across the revenue organisation
- Leverage AI tools to improve productivity, accelerate analysis, support documentation, and streamline operational workflows
- Identify practical opportunities to apply AI across reporting, system administration, enablement, and user support
Tool Adoption & Enablement
- Drive adoption and effective usage of systems across Sales, Marketing, and Customer Success
- Deliver training, documentation, and best practices
- Act as the primary point of contact for system‑related support and queries
Data Quality & Reporting
- Ensure high standards of data accuracy and consistency across systems
- Structure systems to enable clear, reliable reporting and forecasting
- Support the creation of dashboards and reporting frameworks for revenue teams
Change Management & Tool Rollout
- Lead the rollout of new tools, features, and system changes
- Manage communication, training, and adoption across stakeholdersEnsure smooth implementation of new processes and systems
Operational Support
- Support day‑to‑day operational needs across GTM teams
- Help manage incoming requests and prioritisation (e.g. ticketing/backlog)
- Partner with RevOps on broader initiatives and projects
What You Have
- 2–5 years of experience as a Salesforce Administrator or similar role
- Strong experience working in a B2B SaaS environment
- Proven experience designing and managing Salesforce architecture and data models
- Experience configuring Salesforce (Flows, objects, validation rules, automation)
- Exposure to broader GTM tools (e.g. HubSpot, Salesloft, Gong, 6sense) is a plus
- Strong understanding of Salesforce architecture, data models, and automation best practices
- Ability to translate business needs into scalable system solutions
- Strong analytical thinking and attention to detail
- Comfortable working with Google Sheets / Excel
- Comfortable using AI tools to improve productivity, analyse information, support documentation, and streamline operational workflows
- Strong problem‑solving skills and ability to manage multiple priorities
- Excellent communication and stakeholder management skills
What We Offer
- Hybrid working (2/3 days per week in Hammersmith office)
- 33 days annual leave (including bank holidays)
- Scottish Widow Pension scheme
- Vitality medical coverage – primary care, hospital care and additional mental health coverage
- Simplyhealth cash plan – includes dental and vision coverage
- Healthy Mind EAP
- Short Term and Long Term disability coverage
- Life Assurance
- Critical Illness coverage
- Enhanced parental leave
- Team events including weekly breakfast, gourmet lunches and lots of social events
- Weekly free online HIIT sessions and gym discounts
- Regular training and coaching to make you even better in your role
We are an equal‑opportunity employer that values diversity and inclusion. We are committed to equal employment opportunities and want to ensure that our recruitment process is accessible to everyone. If you have a disability or additional need that requires reasonable accommodations during the process please do not hesitate to let us know. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr…