About Unit M
Launched in Autumn 2024, Unit M exists to unlock the University’s full potential as one of the North of England’s largest innovation assets by making the University’s world-class research, innovation capabilities and talent more accessible to all. It is tasked with accelerating the development of a global competitive, inclusive and impactful innovation ecosystem – from ideation and research translation, start-up and scale-up support, place-making, talent and skills, community building and more – systematically breaking down barriers to the flow of ideas between the University and its partners. Unit M is expected to attract, generate and mobilise significant external funding from industry, investors, philanthropy and public sources to sustain and scale innovation activity and create new, sustainable funding streams.
Key Responsibilities
- Take operational responsibility and accountability for the day-to-day operation of William Kay House as a shared working, meeting, and convening environment.
- Act as the primary point of contact for building-related operational matters, liaising with Estates, IT, Security, Health & Safety, and other central University services.
- Monitor building functionality and address operational issues proactively, resolving routine matters independently, applying judgement, and escalating where appropriate.
- Oversee access arrangements, space usage, meeting rooms, and shared facilities to ensure effective and appropriate use.
- Provide line management for administrative staff as the team grows, including day-to-day supervision, task allocation, and performance oversight, fostering a high-performing and collaborative team environment.
- Provide a professional and welcoming front-of-house presence for senior University leaders, external partners, and visitors.
- Manage and prioritise activity across Unit M teams and co-located partners, balancing competing priorities and supporting effective collaboration within a shared space.
- Build and maintain strong working relationships with key internal and external stakeholders, acting as the operational lead for William Kay House-related engagement.
What You’ll Bring
- Proven experience in an office management, professional services operations or service management role within a complex organisation.
- Strong organisational skills with the ability to manage multiple workstreams simultaneously.
- Experience working with senior stakeholders and external partners.
- Confidence in coordinating recruitment administration, procurement processes, and events activity.
- Ability to exercise initiative, apply judgement, and improve operational processes.
- Excellent communication skills, with the ability to influence and coordinate across teams.
It is expected that this role is predominantly campus based (minimum four days a week).
What You’ll Get
- 29 days annual leave, plus bank holidays and December closure days.
- Generous pension scheme.
- Flexible and hybrid working.
- Access to a wide range of staff benefits, including discounts, wellbeing support, and development programmes.
Contact
For informal enquiries please contact Emma Jones emma.jones-4@manchester.ac.uk
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