This Business Administration Apprenticeship is to support the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.
Role Purpose
This is the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.
Key Responsibilities
- General office and admin management
- British Lofts: manage leads, book surveyor appointments, issue quotes, follow up with customers
- CRM management (Jobber & GoHighLevel)
- Finance support and payment chasing
- Liaison with outsourced IT provider
- AI-driven process improvements
After 6–12 Months
- Office to be run smoothly without senior intervention
- Leads and quotes are consistently followed up on
- CRM data is accurate and reliable
- Payments are chased effectively
- AI improvements implemented
Entry requirements
Person Specification
Must Have:
- Organisation and attention to detail
- AI usage as a daily habit
- Positive and proactive attitude
- Comfortable in fast-paced environment
- Willing to Learn:
- Basic finance
- CRM systems
Nice to Have:
- Admin or office experience
- CRM exposure
Skills required
- Customer care skills
Training to be provided
Business Administration Level 3 Standard
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Business Fundamentals
Planning and Organisation
Processes
Effective Project Management
Managing Performance
For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/
Things to consider
Occasional Friday working from home
Potential for full-time employment upon successful completion of the apprenticeship
At a Glance
Salary:
£ 20000per year
Working week:
Mon to Fri. 9.00-5.00pm
Duration:
15 Months
Apprenticeship standard:
Business administrator (Level 3)
This Business Administration Apprenticeship is to support the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.
Role Purpose
This is the operational backbone role at Gough Marketing. The role combines administration, commercial support, systems management, and process improvement. A key part of the role is supporting British Lofts, managing enquiries, bookings, quotes, and follow-ups using Jobber CRM.
Key Responsibilities
- General office and admin management
- British Lofts: manage leads, book surveyor appointments, issue quotes, follow up with customers
- CRM management (Jobber & GoHighLevel)
- Finance support and payment chasing
- Liaison with outsourced IT provider
- AI-driven process improvements
After 6–12 Months
- Office to be run smoothly without senior intervention
- Leads and quotes are consistently followed up on
- CRM data is accurate and reliable
- Payments are chased effectively
- AI improvements implemented
Entry requirements
Person Specification
Must Have:
- Organisation and attention to detail
- AI usage as a daily habit
- Positive and proactive attitude
- Comfortable in fast-paced environment
- Willing to Learn:
- Basic finance
- CRM systems
Nice to Have:
- Admin or office experience
- CRM exposure
Skills required
- Customer care skills
Training to be provided
Business Administration Level 3 Standard
Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.
Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:
Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Business Fundamentals
Planning and Organisation
Processes
Effective Project Management
Managing Performance
For a full overview of the business administrator standard please click on the following link: https://creativealliance.org.uk/apprenticeships/business-administrator-level-3/
Things to consider
Occasional Friday working from home
Potential for full-time employment upon successful completion of the apprenticeship
At a Glance
Salary:£ 20000per year
Working week:Mon to Fri. 9.00-5.00pm
Duration:15 Months
Apprenticeship standard:Business administrator (Level 3)
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