Service Manager

Service Manager – Road Machinery – Homebased/nationwide travel

A leading UK dealership specialising in Road Machinery are looking for a Service Manager to manage the after-market business for the division, working closely alongside customers ensuring an excellent level of service is provided whilst collaborating with key stakeholders.

Role: Service Manager

Area: Homebased/nationwide travel

What’s on Offer:

• 25 days holiday + bank holidays
• Electric company vehicle
• Health Cash Plan
• Free Physio Access
• 24/7 GP Service
• Enhanced Sick Pay
• Family Leave
• IVF Support
• Retirement Support
• Enhanced Pension
• Discounts Platform

The requirements of the Service Manager will be:

• As Service Manager, you will be responsible for the day to day management of the Road Equipment team
• Manage the growth and development of the after-market business.
• Contribute to achieving national goals
• Ensure compliance with all processes and dealer operating standards
• Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers
• To ensure appropriate and timely problem resolution, both internally and externally

The ideal candidate for Service Manager will have:

• Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry
• The ability to organise the day-to-day organisation/scheduling of breakdowns, engineers and parts requirements
• A strong customer focus and able to deliver on commitments internally and externally
• Understanding of our customer’s needs
• Team player and ability to work on own initiative

Apply online or call 0121 726 6590 for a confidential discussion / beth.jones@elitecn.co.uk

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