Service Manager – Road Equipment

Service Manager – Road Machinery – Home-based/nationwide travel

A leading UK dealership specialising in Road Machinery is looking for a Service Manager to manage the after-market business for the division, working closely alongside customers to ensure an excellent level of service is provided whilst collaborating with key stakeholders.

Role Details

• Role: Service Manager
• Area: Home-based / nationwide travel
• Salary: £50,000 – £55,000 DOE + benefits

What’s on Offer

• 25 days holiday + bank holidays
• Electric company vehicle
• Health Cash Plan
• Free Physio Access
• 24/7 GP Service
• Enhanced Sick Pay
• Family Leave
• IVF Support
• Retirement Support
• Enhanced Pension
• Discounts Platform

Responsibilities

• Responsible for the day-to-day management of the Road Equipment team.
• Manage the growth and development of the after-market business.
• Contribute to achieving national goals.
• Ensure compliance with all processes and dealer operating standards.
• Maintain customer relationships and understand requirements by establishing close liaisons with Road machinery customers.
• Ensure appropriate and timely problem resolution, both internally and externally.

Qualifications

• Experience in a similar Service Manager role in a dealer environment within the Road/Construction/Agricultural industry.
• The ability to organise the day-to-day scheduling of breakdowns, engineers and parts requirements.
• A strong customer focus and the ability to deliver on commitments internally and externally.
• Understanding of our customer’s needs.
• A team player with the ability to work on own initiative.

Apply online or call (phone number removed) for a confidential discussion / (url removed).

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