Care Administrator

Company: Acorns Children's Hospice Trust
Apply for the Care Administrator
Location: Birmingham
Job Description:

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us – in the hospice, community and at home. Our aim is to help families feel equipped to cope at every stage of their child’s life with dedicated teams offering psychological, emotional and practical support.

As a Care Administrator, you will:

  • Provide administrative support to the hospice care teams including typing, answering phones, managing email inboxes and greeting visitors
  • Organise meetings including booking rooms, preparing agendas and minute taking
  • Maintain statutory records and systems
  • Maintain and develop databases

About You

  • Experience of working in an admin environment
  • Ability to maintain confidentiality
  • Innovative and forward thinking

What We Offer

  • 15 hours per week (Monday & Friday 8am – 4pm)
  • Based in Birmingham (B29 6HZ)
  • Employee discounts from leading retailers – including the Blue Light Card
  • Discounts on refurbished tech
  • Health cash plan
  • Gym membership and equipment discount scheme
  • Time off to volunteer
  • Bike2Work scheme – save up to 42% on bikes and equipment
  • Wellbeing, legal and financial support
  • Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more
  • Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
  • NHS pension scheme life assurance or Acorns group life assurance scheme
  • Annual leave entitlement increases with length of service

Qualifications

  • NVQ Level 3 Business Administration

Experience

  • Experience of working in a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A submission will be made to the Disclosure and Barring Service to check for any previous criminal convictions. Successful candidates will also be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.

We are committed to safeguarding children and vulnerable adults. Any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

You must be eligible to work in the UK to be considered for this role.

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Posted: May 15th, 2026