AI-Powered Contact Centre Specialist (Hospitality)

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “AI-Powered Contact Centre Specialist (Hospitality)”, “description”: “Stonegate Group seeks a Contact Centre Executive in Birmingham. In this role, you will provide outstanding service to customers, use AI-driven tools for efficiently resolving issues, and enhance customer experiences across the pub industry. Responsibilities include managing inquiries, supporting promotional campaigns, and collaborating with various teams. Candidates should have strong communication skills and be proactive problem solvers. Benefits include 25 days of annual leave and access to development programs.#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Stonegate Group”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432655804__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=835” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Birmingham” } } }
Company: Stonegate Group
Apply for the AI-Powered Contact Centre Specialist (Hospitality)
Location: Birmingham
Job Description:

Stonegate Group seeks a Contact Centre Executive in Birmingham. In this role, you will provide outstanding service to customers, use AI-driven tools for efficiently resolving issues, and enhance customer experiences across the pub industry. Responsibilities include managing inquiries, supporting promotional campaigns, and collaborating with various teams. Candidates should have strong communication skills and be proactive problem solvers. Benefits include 25 days of annual leave and access to development programs.#J-18808-Ljbffr…

Posted: May 15th, 2026