Working Pattern
Monday to Thursday 9.00am to 4.30pm (Hybrid working is not an option)
Working Arrangement
Fixed term
Fixed Term End Date
12 months from start date
Interview Date/Type
2nd of June 2026
About the Role
We have an exciting vacancy within our team to assist in the delivery of a wide range of services. The registration service is busy, and the role can be demanding, emotional and requires commitment to the service, but it is varied, interesting and rewarding. The service plays a critical role in registering life events, and the work is office based with face‑to‑face customer engagement being a legal requirement of the role. You will be part of a small, friendly and hard‑working team who put excellent customer service at the heart of the service.
About You
As a business support officer within the registration service, you will be involved in the delivery of both registrations and ceremonies, by providing effective and efficient administrative support, carrying out pre‑ and post‑registration statutory duties and providing excellent customer care. You will need to demonstrate excellent communication and interpersonal skills, be well experienced in administration and IT skills, with attention to detail being an essential quality.
Your style and approach will reflect our values and behaviours, and you should be committed to continually learning and improving, working together and taking ownership of your actions.
Additional Information
This advert may close early if we receive a high number of applications, so please apply as soon as possible.
The recruitment process will include a writing, spelling and IT test as well as an interview.
Benefits
- Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
- Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
- Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
- Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
- Wellbeing First: Guided wellbeing walks and "Tea and Talk" sessions, and events like World Mental Health and National Fitness Day.
- Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
- Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.
Key Information
- Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile.
- Please note: We are not a licensed sponsor and will not be able to support with your work visa.
- Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council
Contact
If you have any questions or would like an informal chat you can get in touch with Suzanne Fell, Service Manager at suzanne.fell@trafford.gov.uk.
#J-18808-Ljbffr”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “TRAFFORD COUNCIL”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__432657070__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33177” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Trafford” } } }Working Pattern
Monday to Thursday 9.00am to 4.30pm (Hybrid working is not an option)
Working Arrangement
Fixed term
Fixed Term End Date
12 months from start date
Interview Date/Type
2nd of June 2026
About the Role
We have an exciting vacancy within our team to assist in the delivery of a wide range of services. The registration service is busy, and the role can be demanding, emotional and requires commitment to the service, but it is varied, interesting and rewarding. The service plays a critical role in registering life events, and the work is office based with face‑to‑face customer engagement being a legal requirement of the role. You will be part of a small, friendly and hard‑working team who put excellent customer service at the heart of the service.
About You
As a business support officer within the registration service, you will be involved in the delivery of both registrations and ceremonies, by providing effective and efficient administrative support, carrying out pre‑ and post‑registration statutory duties and providing excellent customer care. You will need to demonstrate excellent communication and interpersonal skills, be well experienced in administration and IT skills, with attention to detail being an essential quality.
Your style and approach will reflect our values and behaviours, and you should be committed to continually learning and improving, working together and taking ownership of your actions.
Additional Information
This advert may close early if we receive a high number of applications, so please apply as soon as possible.
The recruitment process will include a writing, spelling and IT test as well as an interview.
Benefits
- Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
- Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working
- Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
- Grow with us: We’ll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you’ll have access to specialist qualifications and personal coaching to unlock your full potential.
- Wellbeing First: Guided wellbeing walks and “Tea and Talk” sessions, and events like World Mental Health and National Fitness Day.
- Connect with us: Connect with colleagues through our staff forums or join our Let’s Talk events to network, share ideas, and hear about the exciting work happening across our council.
- Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers’ scheme or through our EPIC Star Awards.
Key Information
- Pre-Employment Checks: If offered a role, as a minimum we’ll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile.
- Please note: We are not a licensed sponsor and will not be able to support with your work visa.
- Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council
Contact
If you have any questions or would like an informal chat you can get in touch with Suzanne Fell, Service Manager at suzanne.fell@trafford.gov.uk.
#J-18808-Ljbffr…