Company: Vallum Associates
Location: Sheffield
Posted: May 15th, 2026
Job Description:
Manage global P1/P2 incidents across complex enterprise systems.
Coordinate technical teams to diagnose defects and validate fixes prior to deployment.
Ensure incidents were correctly logged and tracked through JIRA and ServiceNow.
Provide executive-level incident and quality reporting during crisis management events.
Work closely with QA and Test teams to support validation of defect fixes prior to release.