www.TheTechRecruiter.ai are delighted to have partnered with a fast-growing Managed Security Service Provider (MSSP) specialising in Microsoft Security solutions, who help organisations strengthen their cyber resilience and maximise value from their Microsoft investments.
We are looking for a Sales Account Manager to own and grow a portfolio of clients, building trusted relationships, driving revenue growth, and ensuring customers achieve measurable security maturity improvements. This a remote role that can be based anywhere in the UK.
Key Responsibilities
- Build, develop, and maintain strong, long-term relationships with customers, acting as a trusted advisor.
- Proactively review client environments and practices to ensure they are gaining maximum value from Microsoft security services and solutions.
- Identify growth opportunities within existing accounts and collaborate with the wider sales team to convert these into revenue.
- Educate customers on services, Microsoft security capabilities, and emerging threats to support informed decision-making.
- Develop, maintain, and deliver structured account plans for each customer, aligned to their business and security objectives.
- Articulate and track each customer’s cyber security maturity, providing guidance on improvement areas.
- Act as the primary point of contact for customer escalations, ensuring issues and complaints are resolved promptly and professionally.
- Work cross-functionally with internal teams to ensure consistent, high-quality service delivery.
- Gather customer feedback and advocate for improvements that enhance the overall customer experience.
Key Skills & Experience
- Proven experience in an account management and growth within cyber security.
- Strong organisational and planning skills, with the ability to manage multiple client accounts effectively.
- Ability to understand clients’ business objectives, challenges, and technical environments.
- Exceptional relationship-building skills, both with external clients and internal stakeholders.
- Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical audiences.
- Strong verbal and written communication skills, including presentations and account reporting.
- A genuine passion for cyber security and the value that Microsoft security solutions bring to organisations.
- Commercial awareness with a proactive mindset for identifying and developing growth opportunities.
What’s on Offer?
- Competitive base salary and OTE of circa £150k
- 35 days holiday entitlement
- 5% pension contribution
- Private healthcare
- Employee assistance programme
- Remote working
- Personal development programme