About BMS Group:
BMS is a dynamic, independent, global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong, local focus and understanding of market needs.
Our teams are respected globally for their specialist market knowledge, intelligent analysis and insight. Our people strive to be ‘the best in class’ and with an innovative approach and their entrepreneurial thinking, our clients truly benefit from better solutions to policy development and placement.
Being independent makes a key difference to our clients, giving our brokers the freedom to deliver the best solutions, tailored to meet their business needs. Coupled with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.
About the role
The Binders Technician is responsible for providing an efficient and effective Technical Processing service to the business whilst adhering to Regulatory, Risk and Compliance requirements.
Responsibilities
- Maintain up to date & accurate documentation, files, excel spread-sheets relating to the particular facility
- Deal with incoming enquiries from Clients, Underwriters and third parties
- Signing such Premiums Bordereaux via Xchanging
- Handle any or all queries from Xchanging when signing such Premium Bordereaux
- Ensure all KPI’s are met
- Adhere to company and regulatory policies, procedures together with mandatory training requirements.
- Assess incoming processing requests for completeness and take the appropriate actions.
- Produce accurate and complete client and market documentation.
- Process Premium bordereaux and obtain agreement where required.
- Maintain the status of processing requests within the SLA tracking tool.
- File relevant documentation electronically as per the agreed structures and standards.
- Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician.
- Liaise with clients, underwriters, business units and Insurance Business Accounts (IBA) to resolve queries.
- Assist with ad-hoc projects as and when required.
- Exhibit behaviours that are consistent with the shared values of the BMS Group.
- Proactively promote the benefits of BMS Group both internally and externally.
Functional & Behavioural Competencies required:
- Good communication and organisation skills.
- Good technical and industry knowledge.
- Ability to multi-task and meet processing SLA’s / project deadlines.
- The ability to exercise challenge or escalate issues as appropriate.
- Ability to build and maintain positive working relationships within and across the Group.
Experience required:
- Knowledge of Sequel Eclipse Broking is advantageous.
- Good working knowledge of MS Word and advanced working knowledge of Excel (e.g. Pivot tables and complex formulas).
- Knowledge of LORs is advantageous but not essential.