User Experience Designer – Public Sector Digital Transformation
Location: UK Remote / Hybrid Role Type: Permanent Sector: Public Sector / Digital Transformation
The Opportunity Consulting Point is seeking a Senior Interaction Designer to join a top-tier global management consultancy. This position is focused on the design and delivery of high-impact, regulated digital services within the UK Public Sector. The role involves managing complex, large-scale programmes for central government departments, specifically those responsible for national social infrastructure, citizen services, and educational frameworks.
Key Responsibilities
- Lead interaction design across the full project lifecycle, from initial Discovery through to Live delivery.
- Translate user research and complex policy requirements into intuitive user journeys and high-fidelity wireframes.
- Develop and maintain robust design systems using Figma and FigJam, ensuring patterns are adapted to meet specific technical constraints and user needs.
- Ensure all designs exceed WCAG 2.2 AA standards and maintain strict adherence to the Government Digital Service (GDS) Service Manual.
- Collaborate closely with front-end developers to ensure design intent is accurately reflected in the final HTML implementation.
- Provide design leadership within multi-disciplinary teams, mentoring junior designers and guiding stakeholders through the design process.
Required Experience & Skills
- Substantial experience in UX and Interaction Design within UK central government environments.
- Proven track record of delivering digital services that have successfully passed GDS Service Assessments.
- Advanced proficiency in Figma for wireframing, prototyping, and design system management.
- Technical understanding of HTML and CSS to facilitate seamless collaboration with engineering teams.
- Experience navigating complex, regulated environments where accessibility and security are primary considerations.
- Ability to articulate design decisions based on user evidence to senior stakeholders and policy leads.
Why Join This Firm? The organisation is a leader in digital transformation and public sector consulting. You will work on mission-critical projects that impact citizen lives at scale, supported by a mature design community and a culture that prioritises evidence-led, user-centred design.