After Sales Advisor
Location: Hinckley
Salary: £25,500
Hours:
- Monday: 9:00am – 6:00pm
- Tuesday – Friday: 10:00am – 6:00pm
The Opportunity
We are currently recruiting for an After Sales Advisor to join a busy and growing team. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys building relationships with customers and providing a high level of support throughout the customer journey.
The successful candidate will play a key role in managing customer enquiries, resolving issues efficiently, and ensuring customers receive an excellent after-sales experience.
Key Responsibilities
- Acting as the main point of contact for customers following their purchase
- Handling inbound calls, emails, and customer enquiries professionally and efficiently
- Managing customer accounts and updating internal systems accurately
- Resolving customer queries and complaints in a timely manner
- Liaising with internal departments to ensure smooth customer outcomes
- Building strong relationships with customers and maintaining high service standards
- Supporting with general administration and after-sales processes
- Ensuring all communication is handled in a professional and customer-focused manner
What We’re Looking For
- Previous experience within customer service, after sales, account management, or administration
- Strong communication skills both over the phone and via email
- Organised with good attention to detail
- Comfortable working in a fast-paced environment
- Ability to problem solve and manage customer expectations
- Confident using internal systems and Microsoft Office
- A positive and professional attitude
What’s on Offer
- Salary of £25,500
- Monday to Friday working hours
- Supportive and friendly team environment
- Long-term career progression opportunities
- Stable and growing business environment
If you are someone who enjoys delivering excellent customer service and wants to be part of a supportive and growing business, we would love to hear from you. Apply now to find out more about this opportunity.