Customer Service Advisor

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Service Advisor”, “description”: “

After Sales Advisor


Location: Hinckley

Salary: £25,500

Hours:

  • Monday: 9:00am – 6:00pm
  • Tuesday – Friday: 10:00am – 6:00pm


The Opportunity


We are currently recruiting for an After Sales Advisor to join a busy and growing team. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys building relationships with customers and providing a high level of support throughout the customer journey.


The successful candidate will play a key role in managing customer enquiries, resolving issues efficiently, and ensuring customers receive an excellent after-sales experience.


Key Responsibilities


  • Acting as the main point of contact for customers following their purchase
  • Handling inbound calls, emails, and customer enquiries professionally and efficiently
  • Managing customer accounts and updating internal systems accurately
  • Resolving customer queries and complaints in a timely manner
  • Liaising with internal departments to ensure smooth customer outcomes
  • Building strong relationships with customers and maintaining high service standards
  • Supporting with general administration and after-sales processes
  • Ensuring all communication is handled in a professional and customer-focused manner


What We’re Looking For


  • Previous experience within customer service, after sales, account management, or administration
  • Strong communication skills both over the phone and via email
  • Organised with good attention to detail
  • Comfortable working in a fast-paced environment
  • Ability to problem solve and manage customer expectations
  • Confident using internal systems and Microsoft Office
  • A positive and professional attitude


What’s on Offer


  • Salary of £25,500
  • Monday to Friday working hours
  • Supportive and friendly team environment
  • Long-term career progression opportunities
  • Stable and growing business environment


If you are someone who enjoys delivering excellent customer service and wants to be part of a supportive and growing business, we would love to hear from you. Apply now to find out more about this opportunity.

”, “datePosted”: “2026-05-15”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Lanova Recruitment”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__433381221__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=253” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Hinckley” } } }
Company: Lanova Recruitment
Apply for the Customer Service Advisor
Location: Hinckley
Job Description:

After Sales Advisor

Location: Hinckley

Salary: £25,500

Hours:

  • Monday: 9:00am – 6:00pm
  • Tuesday – Friday: 10:00am – 6:00pm

The Opportunity

We are currently recruiting for an After Sales Advisor to join a busy and growing team. This is a fantastic opportunity for someone with strong customer service and administration experience who enjoys building relationships with customers and providing a high level of support throughout the customer journey.

The successful candidate will play a key role in managing customer enquiries, resolving issues efficiently, and ensuring customers receive an excellent after-sales experience.

Key Responsibilities

  • Acting as the main point of contact for customers following their purchase
  • Handling inbound calls, emails, and customer enquiries professionally and efficiently
  • Managing customer accounts and updating internal systems accurately
  • Resolving customer queries and complaints in a timely manner
  • Liaising with internal departments to ensure smooth customer outcomes
  • Building strong relationships with customers and maintaining high service standards
  • Supporting with general administration and after-sales processes
  • Ensuring all communication is handled in a professional and customer-focused manner

What We’re Looking For

  • Previous experience within customer service, after sales, account management, or administration
  • Strong communication skills both over the phone and via email
  • Organised with good attention to detail
  • Comfortable working in a fast-paced environment
  • Ability to problem solve and manage customer expectations
  • Confident using internal systems and Microsoft Office
  • A positive and professional attitude

What’s on Offer

  • Salary of £25,500
  • Monday to Friday working hours
  • Supportive and friendly team environment
  • Long-term career progression opportunities
  • Stable and growing business environment

If you are someone who enjoys delivering excellent customer service and wants to be part of a supportive and growing business, we would love to hear from you. Apply now to find out more about this opportunity.

Posted: May 15th, 2026