Bvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Central London Boutiques specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bvlgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.
Accountabilities:
- To work as a team with management and co-workers to achieve personal and store goals
- Contribute to the store and service KPIs achievement
- To acquire, build and maintain an active client book
- To achieve and exceed monthly and yearly sales targets
- To communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.
- To be professional, approachable, knowledgeable, and gracious in all interactions
- Ensure that all front areas of the store are clean and products are displayed
- To strive to be a customer service oriented to ensure a positive shopping experience
Profile / Skills
- Fluency in English
- At least 3 years of experience in Jewelry and Watches
- Knowledge/previous experience in Luxury business
- CRM techniques and tools
- Proactive selling
- Initiative and Negotiation Skills
- Business Acumen
Soft skills
- Customer focus
- Strong knowledge and a genuine appreciation and interest in Jewelry
- Proactive selling
- Initiative
- Negotiation
- Business awareness
“Bulgari intends to comply with its legal obligations under the EU General Data Protection Regulation as well as all other local current applicable data privacy legislation in respect of your data privacy and security throughout the recruitment process. We have a duty to notify you of the information contained in our Privacy Policy which can be found at this link”.