Senior Product Manager – ecommerce, retail, PDP, PLP
Hybrid 1-2 days per week onsite in central London
Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? Join a leading ecommerce retail business at a pivotal moment in its digital transformation journey.
We’re looking for an experienced Senior Product Manager to own and optimise one of the most commercially critical areas of the customer experience - the Product Detail Page (PDP). This role will play a key part in shaping how customers discover, evaluate and purchase products online, while helping drive the migration to a modern Headless ecommerce architecture.
You’ll define and deliver a high-impact roadmap focused on improving conversion, reducing drop-off and increasing basket value, while laying the foundations for future optimisation across Product Listing Pages (PLPs) and the wider browsing journey.
What You’ll Be Doing
Own the PDP Vision & Roadmap
- Define the long-term vision for PDP experiences aligned to conversion, customer experience and brand goals
- Use qualitative and quantitative insights to identify friction points and opportunities across the customer journey
- Build and prioritise a roadmap focused on measurable commercial impact
Drive Commercial Performance
You’ll own and influence key ecommerce metrics including:
- PDP to Bag conversion
- Add-to-bag rate
- Average Order Value (AOV)
- Returns reduction through improved product clarity and confidence
- Cross-sell and bundling performance
- Page speed and overall site performance
Lead Delivery & Execution
- Build and lead a high-performing cross-functional squad in partnership with Engineering and Design
- Work closely with engineering and architecture teams to balance scalable solutions with rapid delivery and MVP thinking
- Drive structured experimentation and fast learning cycles
- Maintain high standards across UX, accessibility and performance
Influence Across the Business
- Communicate strategy, progress, risks and impact clearly to senior stakeholders
- Present confidently to audiences ranging from Digital teams through to board-level leadership
- Align commercial, brand and data stakeholders around priorities, trade-offs and sequencing
What We’re Looking For
Essential Experience
- Strong experience owning and optimising high-traffic ecommerce journeys, particularly PDPs and/or PLPs
- Proven track record delivering measurable improvements in conversion, revenue, add-to-bag rate or AOV
- Deep understanding of ecommerce customer behaviour and friction points
- Experience managing complex technical migrations or large-scale ecommerce transformations
- Strong experimentation and A/B testing experience
- Ability to translate data and insights into clear hypotheses and prioritised roadmaps
- Experience working within agile, cross-functional product squads
- Commercially minded with the ability to balance customer, brand and delivery considerations
Desirable
- Experience improving size and fit confidence, reviews or product content strategies that reduce returns
- Knowledge of personalisation and recommendation capabilities within PDP experiences
- Exposure to PLP optimisation and ranking logic
- Experience within fashion, apparel or visually led retail brands
- Familiarity with Headless ecommerce, modern frontend architecture and performance optimisation
About You
- 5+ years’ Product Management experience within ecommerce or digital retail
- Comfortable operating across both strategic and hands-on delivery environments
- Strong stakeholder management skills with experience collaborating across Engineering, Design, Brand, Finance, Operations, Delivery and Architecture teams
- Experience working with external vendors, technology partners or outsourced engineering teams
Why Join?
This is an opportunity to shape the future ecommerce experience of a major retail brand, owning a highly visible and commercially critical area of the digital journey. You’ll have the autonomy to influence strategy, experiment at pace and deliver meaningful customer and business impact within a modern product-led environment.
If this exciting opportunity is of interest, please apply for immediate consideration!