Trading Operations Manager

Operations Manager – Technical Trading Operations

A leading, technology‑driven trading organisation is looking for an Operations Manager to take ownership of its front‑line technical operations function. This is a high‑impact leadership role at the centre of a fast‑paced, regulated trading environment.

You’ll be responsible for guiding and developing a 1st‑line technical trading operations team, ensuring they deliver consistently high standards across client support, incident handling, and live trading workflows. The focus is simple: set the benchmark for client service and drive operational integrity across the team.

What you’ll be doing

• Leading and mentoring a team supporting live trading environments
• Defining and enforcing operational standards, processes, and best practice
• Acting as the escalation point for client‑facing technical issues
• Ensuring the team delivers with accuracy, professionalism, and accountability
• Driving a culture of excellence, ownership, and continuous improvement

What they’re looking for

• Experience managing technical operations or trading support teams
• Strong understanding of live trading environments or real‑time systems
• A leadership style built on clarity, consistency, and high standards
• Someone who thrives in a client‑driven, time‑sensitive environment

Why this role stands out

This is a chance to step into a visible, business‑critical position where your leadership directly shapes client experience and operational performance. If you enjoy raising standards, building strong teams, and being the steady hand in a high‑pressure environment, this is a role worth exploring.