Nurses/Patient-Coordinator/Receptionist

Dental Receptionist / Treatment Coordinator (GDC Nurse Considered),Full-Time,Lisburn Dental Care Lisburn, BT28

Are you an organised, friendly and patient-focused professional with experience in dentistry? We are pleased to offer an exciting opportunity for a Dental Receptionist/Treatment Coordinator, and we warmly welcome applications from a GDC-registered Dental Nurse who is looking to broaden their role into reception and patient coordination.

This is a varied, front-facing role combining reception responsibilities with treatment coordination, ideal for someone who enjoys working closely with both patients and clinicians.

About Lisburn Dental Care

Lisburn Dental Care is part of a well-established dental group with over 100 surgeries across 35 practices throughout Northern Ireland and the North West of England.

We provide a full range of treatments, including:

• General dentistry,NHS services,Aligners,Implants,Cosmetic and restorative dentistry

All delivered within modern, digitally equipped practices focused on high standards of patient care.

The Role

As a Dental Receptionist / Treatment Coordinator, you will play a central role in the patient journey from welcoming patients at reception to supporting them through consultations and treatment planning.

This position is particularly well-suited to:

• An experienced Dental Receptionist
• A Dental Nurse seeking a more administrative and patient coordination role
• A GDC-registered Dental Nurse looking for career development

Working Pattern

• Full-time position,Working hours between 8:00am-7:00pm,Final rota agreed at interview

Key Responsibilities

Reception Duties

• Welcoming patients and managing front-of-house operations
• Booking and coordinating appointments efficiently
• Managing phone and email enquiries
• Maintaining accurate patient records

Treatment Coordination

• Supporting patients during consultations
• Explaining treatment options and associated costs clearly
• Assisting with finance options and payment plans
• Following up on outstanding treatment plans

Administration & Practice Support

• Ensuring smooth day-to-day practice operations
• Handling deposits and private treatment payments
• Supporting marketing initiatives and practice events
• Working closely with clinicians and the wider team

What Were Looking For

Experience

• Previous dental experience essential
• A GDC-registered Dental Nurse is highly desirable
• Strong customer-facing healthcare experience considered

Communication

• Professional, approachable and confident
• Comfortable discussing treatment options and costs

Organisation

• Able to manage a busy reception environment
• Strong administrative and multitasking skills

Technical Skills

• Experience with dental/medical software
• Competent with Microsoft Office

Personal Qualities

• Reliable and proactive
• Positive team player committed to delivering excellent patient care

What We Offer

• Competitive salary, dependent on experience
• Career progression opportunities within a large dental group
• Training and development support
• Performance-based bonus opportunities
• Modern working environment with up-to-date systems and technology

Ready to Apply?

If you are an experienced Dental Receptionist or a GDC-registered Dental Nurse looking to expand your skills into treatment coordination and reception, we would love to hear from you.

Click Apply to join Lisburn Dental Care as our Dental Receptionist / Treatment Coordinator

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