General Manager

Location: London

Salary: A GBP 50,000 : A GBP 55,000 + incentives

A high:energy, quality:led pizza concept in London is looking for a General Manager to take full ownership of the site. This is not a standard GM role : it needs someone who can lead from the front, build a proper team, and drive both culture and performance in a fast:paced, high:profile environment. Backed by serious culinary pedigree and positioned as a flagship site, there is clear ambition to grow this into a multi:site business. The right person will play a key role in that journey.

The Role

• Full ownership of the restaurant : guest experience, team, operations and commercial performance
• Set the tone on the floor : visible, hands:on leadership with high standards across every service
• Deliver a consistent, high:quality guest experience from start to finish
• Run all day:to:day operations including rotas, floor planning, service flow and compliance
• Build, develop and retain a strong team : culture, accountability and progression are key
• Take full responsibility for P and L : revenue, labour, costs and profitability
• Drive sales through upselling, events, private dining and smart reservations management

The Person

• Proven General Manager from a quality:led, independent or premium hospitality environment
• Strong operator : understands both the floor and the numbers
• Hands:on leader : leads from the front and sets standards in real time
• Commercially sharp : knows how to drive revenue and protect margin
• Culture builder : able to recruit, develop and retain strong teams
• Detail:focused : nothing slips, especially in a high:volume environment
• Passionate about food and genuine hospitality : not just service, but experience
• Comfortable in a fast:paced, growing business with clear ambition

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