Head of Operations

Head of Operations Permanent Dependent on Experience

Flexitime working week with core hours of 9:30 am – 4:30 pm, 37 hours per week.

Responsibilities

• Lead operational teams – inspire and develop managers to deliver high performance across all operational functions.
• Drive operational excellence – set annual goals, oversee improvement projects, and embed a culture of accountability.
• Champion Health & Safety – act as board‑level owner for H&S, ensuring a safe, compliant, continuously improving workplace.
• Optimise production planning – ensure accurate planning, strong delivery performance, and effective stock management.
• Ensure product quality – oversee quality standards, compliance, audits, and major customer or regulatory escalations.
• Lead manufacturing performance – deliver safe, efficient, high‑quality output across all production areas.
• Strengthen warehouse operations – improve stock accuracy, flow efficiency, and warehouse layout effectiveness.
• Oversee purchasing strategy – drive supplier performance, cost efficiency, and material availability.
• Advance engineering capability – support process innovation, engineering governance, and technical problem‑solving.
• Own IT infrastructure – lead internal IT strategy, resilience, and critical system reliability.
• Manage facilities – ensure all sites remain safe, well‑maintained, and fit for purpose.

Qualifications

• Experience in a manufacturing environment.
• Lead end‑to‑end operations.
• Ensure reliable customer delivery.
• Build aligned, engaged teams.
• Strengthen operational performance.
• Drive cross‑functional collaboration.
• Protect quality & reputation.

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