This is a full-time, office-based role at our Liverpool site, so applicants should be able to reliably commute to the office each day.
Benson Signs, part of LPW Group, are a Liverpool-based sign maker established in 1969. Over the years, we have built a strong reputation as one of the UK’s leading signage specialists, delivering projects across a wide range of sectors.
As a Sales Account Manager at Benson Signs Ltd, you will be responsible for growing sales by identifying and developing relationships with new clients, while nurturing existing accounts. You will work closely with clients to understand their signage requirements, offering practical, well-informed solutions that align with their brand objectives and how they operate.
You will also collaborate with our design, production and installation teams to ensure projects are delivered smoothly from initial enquiry through to completion.
The ideal candidate will have proven experience within the signage industry and be confident managing projects, building relationships and handling multiple accounts.
Account Manager
To manage and develop relationships between Benson Signs and its clients, while identifying opportunities to grow both new and existing accounts.
Key Responsibilities
- Manage a portfolio of clients, acting as the main point of contact
- Attend client meetings and site visits where required, supporting project development and delivery
- Taking full ownership of the sales process from concept to design through to final install handover
- Develop and grow client accounts through relationship building, understanding requirements and identifying opportunities for additional work across the wider group offering
- Prepare and follow up on quotations, pricing requests and basic tenders
- Coordinate with internal teams, from production to installation, ensuring projects are delivered accurately, on time and to specification
- Identify and resolve any issues that arise during projects, ensuring a smooth client experience
- Monitor project progress and maintain clear communication with clients throughout
- Maintain accurate records of activity, quotations and orders within the MIS system
- Support wider sales activity where required, including identifying new business opportunities
- Any other ad hoc tasks in line with the role
Key Skills & Experience
- Minimum 3 years’ proven experience in an Account Manager role or similar, with a background in the signage industry
- Strong communication skills with the ability to build and maintain client relationships
- Ability to read and interpret architect drawings, specifications and related documents
- Good technical understanding of signage, including LED illumination, materials and fabrication methods
- A good eye for detail, ensuring work is accurate and consistent
- Strong organisational and time management skills, with the ability to manage multiple projects
- Good computer and numeracy skills, including knowledge of Microsoft Word and Excel; experience with Clarity software advantageous
- Full UK driving licence required