Job Description
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
This role involves bridging the gap between technology and business needs, ensuring IT strategies align with organisational goals. The client operates on a hybrid schedule (2-3 days on-site in Woking.)
Client Details
This role involves bridging the gap between technology and business needs, ensuring IT strategies align with organisational goals. This position in Woking offers a chance to make a significant impact within the technology department of a well-established company. The client operates on a hybrid schedule (2-3 days on-site in Woking.)
Description
Communications and relationships
- Builds strong working relationships with key stakeholders across the assigned business area
- Attends relevant business meetings and forums to represent IT and ensure alignment between business requirements and IT capabilities
- Understands both tactical and strategic business requirements and identifies how IT can support them
- Owns the relationship between the business area and IT, acting as an ambassador for IT
- Provides monthly reporting to Steering Committee meetings on the status of change initiatives
- Understands the Business Strategy and its implications for IT strategy
- Identifies how business and IT strategies impact operational processes and works with appropriate teams to ensure successful implementation
- Identifies key challenges and issues within the business area and develops solutions to address them
Demand management
- Acts as the focal point for IT demand within the assigned business area
- Develops a strong understanding of the assigned business area to clearly identify and articulate demand
- Identifies current and future demand for IT services
- Works with the business to develop business cases for new demand
- Ensures the IT project pipeline accurately reflects business priorities and needs
- Supports and, where necessary, leads or champions the business through change management activities
Service assurance
- Ensures IT services meet the needs of the assigned business area
- Gathers feedback on IT services and works with the IT Service Management team to agree and deliver improvement actions
- Owns relationships with third-party suppliers to ensure the business receives optimal service and value for money
- Uses deep understanding of the assigned business area to ensure that transitions from delivery into live service are seamless
Innovation
- Champions innovation and continuous process improvement
- Identifies opportunities for business improvement and cost reduction
- Promotes innovation across the organisation by sharing ideas and best practices between business areas
Business change management
- Responsible for ensuring the successful delivery of projects, associated business change outcomes, and the realisation of benefits
Profile
- Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential
- Degree Qualified or xwzovoh equivalent work experience
- Experience of work in large multi business unit corporate organisations and centralised IT functions.
- Experience work working with Board Level Directors (C-suite)
- Exceptional Stakeholder and Relationship Management
- Excellent understanding of travel, transport, and logistics operations
- Excellent presentation and communication skills
- Highly accomplished to communicate complex problems in a non-technical and simplified manner
- Highly accomplished to effectively communicate business needs to IT
- Ability to effectively quantify and translate technical solutions, from business "problems"
- Attention to detail and excellent analytic skills
- Highly self-motivated and well organised and able to work on own initiative
- Seeking opportunities for improvement in self and the business
- Excellent interpersonal skills, able to influence and drive collaboration, leads by example
Job Offer
A competitive salary and benefits package