Area Support Manager

Area Support Manager

National Schoolwear Retailer

£30000 plus car and package

You can be based in South East / Home Counties / East Anglia / South of the Midlands

We are looking for a flexible, organised, and hands-on Area Support Manager to join a bust retail team in England. Working closely with the Regional Retail Operations Manager, you will provide operational support across branches and school shops, helping to ensure excellent customer service standards and smooth day-to-day operations.

This is a varied field-based role that will involve branch coverage, staff training, event support, and administrative duties. The successful candidate will be confident working in fast-paced retail environments and able to adapt quickly to different locations and teams.

Key Responsibilities

Field Support – Branch Coverage

• Provide operational coverage across branches and school shops when required
• Support teams across the shop floor, warehouse, and customer service departments
• Assist the central customer service team during busy periods
• Support retail events and act as Event Lead when needed
• Assist with stocktakes, audits, and general branch operations

Field Support – Training

• Deliver planned training across retail locations as directed by the Head of Retail and Area Managers
• Follow up on completed training and monitor progress
• Ensure training logs are accurately completed and signed off
• Identify additional training needs and provide feedback to management

Administration

• Coordinate branch uniform requests
• Manage requests for cleaning supplies and stationery across branches
• Complete ad hoc administration tasks to support the retail department

Additional Duties

• Support the implementation of shop floor and stockroom changes
• Attend and contribute to retail meetings
• Carry out additional duties as required by the business

About You

We are looking for someone who:

• Has previous retail experience within a fast-paced environment
• Is self-motivated and able to work independently
• Can work effectively under pressure and meet deadlines
• Has strong communication and organisational skills
• Is confident supporting and training teams
• Has good IT skills, particularly in Microsoft Excel and Word
• Holds a full UK driving licence (essential)
• Is flexible and willing to travel between locations

Thi is a great opportunity in a varied and rewarding field-based role with the opportunity to support multiple retail locations and teams , there is ongoing training and development a supportive retail management team and a Competitive salary plus car and benefits package

If you are a proactive and adaptable retail professional looking for your next challenge, we would love to talk with you.