Job Description – Account Director
Department: Commercial
Reports to: Sales Director
Location: Hybrid – Reading
Overview
The Account Director leads strategic, high-value relationships with major wholesale partners. Acting as the senior commercial contact, they own multi-million-pound accounts, engage at C-suite level, and drive long-term partnership growth. The role focuses on shaping commercial strategy, negotiating major contracts, and aligning client objectives with company goals.
Key Responsibilities
- Manage 1–2 strategic wholesale accounts with significant revenue responsibility.
- Build and maintain executive-level relationships.
- Develop and execute multi-year account plans.
- Negotiate and manage long-term commercial agreements.
- Identify and deliver upsell, cross-sell, and service-growth opportunities.
- Present commercial and technical propositions with clarity and confidence.
- Collaborate with internal teams to ensure excellent partner experience.
- Maintain high standards of governance, compliance, and data accuracy.
Person Requirements
Essential Experience
- Background in telecoms or SaaS, ideally within wholesale services.
- Proven success managing large strategic accounts and influencing C-suite stakeholders.
- Strong commercial acumen and negotiation skills.
- Skilled in strategic planning and revenue forecasting.
Desirable
- Experience in UK fibre, Ethernet, or telecoms markets.
- Knowledge of SaaS or technology-based commercial models.
Attributes
- Strategic thinker, commercially driven, collaborative, adaptable, and credible at senior levels.